Beauty

[lavenderfields]

If you don't use QVC's shipping label, make sure that when your return is processed that $6.95 is not deducted from your return.  I paid for my own postage via usps once or twice  and $6.95 was deducted from my return credit.  I called customer service and told them I paid for my own postage and the problem was corrected immediately.  Just make sure you check to see that your refund was properly credited.

[Mrsq2022]

I've doen this more than once and have always gotten my refund, but have sometimes been charged multiple shipping return labels.  Once I returned something using my own postage, and I was still docked the $6.95 return shipping.  I was able to call and get the adjustment but not worth the time.  Now I just use the prepaid labels and return in the original box.  

[Mrsq2022]

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@lavenderfields wrote:

If you don't use QVC's shipping label, make sure that when your return is processed that $6.95 is not deducted from your return.  I paid for my own postage via usps once or twice  and $6.95 was deducted from my return credit.  I called customer service and told them I paid for my own postage and the problem was corrected immediately.  Just make sure you check to see that your refund was properly credited.

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I posted right after you and had the same thing happen.  It's especially easy to miss when you have an easy pay return because they refund a small oddball amount anyway. You need to really check how much your first installment plus shipping cost, and make sure they didn't dock the return shipping label.  I try to avoid easy pay now.

[KingstonsMom]

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@Ibby114 wrote:

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@KingstonsMom wrote:

I've returned more than 1 item (from different orders) together and used their label, but only got credit for the 1 item that went with the label I had used.

When I called CS about credit for the other items, I was told that they just scan the labels on returns and that I should NOT combine different orders.

That was years ago, so things may have changed.....I never used their label after that.

I make my own label, that way they have to open my return and nothing gets missed. It's usually cheaper/comparable than the label anyway.

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I  also pay for my own shipping via usps . com -  not only is it discounted but free tracking is included!  I know exactly  when my returns (yes, more than  in each package) is received at QVC.

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@Ibby114

And you get $50 free insurance, as well as the free tracking when you send via priority mail!