Reply
Not applicable
Posts: 1
Registered: ‎03-14-2015

Re: So frustrated with pumps

Can anyone tell me how to open new pump? Last one broke off at the top. I saw someone posted to push down and turn..didn't work. Do I turn clockwise or counter? Thanks in advance!

Trusted Contributor
Posts: 1,596
Registered: ‎04-15-2012

Re: So frustrated with pumps

On 3/14/2015 maryshopper said:

Can anyone tell me how to open new pump? Last one broke off at the top. I saw someone posted to push down and turn..didn't work. Do I turn clockwise or counter? Thanks in advance!

to release the locking mechanism you would turn counter clockwise. A good rule to remember is lefty loosey- righty tighty.

maybe it would be easier to take the pump out of the bottle - hold the sides of the top and twist counter clockwise.

Trusted Contributor
Posts: 1,814
Registered: ‎03-09-2010

Re: So frustrated with pumps

WEN products seem too thick for pumps. They end up wasting the product when you clean/clear them.