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Esteemed Contributor
Posts: 5,055
Registered: ‎03-09-2010

Re: Skinn Sept Visit 9/13 - 9/18 + Issues with Line Lift Dispensing


@Chi-town girl wrote:

This TTV is now active (are there 3 TTV'S???). Wow, excellent prcing!!!

 

Skinn Cosmetics Bonus & Travel Size Neck Amour Leave-on Mask Duo - 313-194
313-194- Skinn Cosmetics Bonus & Travel Size Neck Amour Leave-on Mask Duo
If Sold Separately: $67.00
Evine Price: $50.00
Today's Top Value $ 39.99
Save: $10.01(20% off)
or  6 ValuePay®: $6.67
Shipping  $0.99

Am I seeing this correctly? $.99 shipping? or do I need glasses?! lol

Honored Contributor
Posts: 28,905
Registered: ‎03-27-2014

Re: Skinn Sept Visit 9/13 - 9/18 + Issues with Line Lift Dispensing

[ Edited ]

@sommertime wrote:

@Chi-town girl wrote:

This TTV is now active (are there 3 TTV'S???). Wow, excellent prcing!!!

 

Skinn Cosmetics Bonus & Travel Size Neck Amour Leave-on Mask Duo - 313-194
313-194- Skinn Cosmetics Bonus & Travel Size Neck Amour Leave-on Mask Duo
If Sold Separately: $67.00
Evine Price: $50.00
Today's Top Value $ 39.99
Save: $10.01(20% off)
or  6 ValuePay®: $6.67
Shipping  $0.99

Am I seeing this correctly? $.99 shipping? or do I need glasses?! lol


@sommertime Woman LOL I think we need a users manual to decipher their shipping rate structure   Woman LOL hurry and buy it before they move the decimal point and it becomes 9.90 shipping! 


The hottest places in hell are reserved for those who, in times of great moral crisis, maintain their neutrality ~  Dante Alighieri
Trusted Contributor
Posts: 1,963
Registered: ‎12-08-2013

Re: Skinn Sept Visit 9/13 - 9/18 + Issues with Line Lift Dispensing


@Tique wrote:

@BExplorer    @Chi-town girl   @JeanLouiseFinch     Did you read this review? See the part I bolded below. I would call CS and ask for a 60 day return based on your problem and use this review if necessary. The reviewer's name is WildflowerGirly.

 

 

☆☆☆☆☆ ☆☆☆☆☆ 1 out of 5 stars.
Skinn Cosmetics Deep Wrinkle Protocol Line Lift Treatment 2.25 oz
Stopped dispensing and no results anyway...

I LOVE Skinn products. I ordered this as a TTV and put it on auto-delivery. However, the canister stopped working with a LOT of product left inside, so I called customer service and they approved a 60 day return. So,thank you EVINE, and hopefully Dimitri and Co. can figure this snafu out! So disappointing... BUT, I still love Skinn! Mistakes happen - time to go back to the drawing board on this one!

 

Thanks so much @Tique!  😊

"Great minds discuss ideas; average minds discuss events; small minds discuss people."--Eleanor Roosevelt
Trusted Contributor
Posts: 1,933
Registered: ‎09-16-2010

Re: Skinn Sept Visit 9/13 - 9/18 + Issues with Line Lift Dispensing

Evine seriously needs to stop messing with the s & h. Whatever happened to the standard $1.99 shipping when vendors visited? maybe its better this way coz I seriously stopped overbuying.

Trusted Contributor
Posts: 1,933
Registered: ‎09-16-2010

Re: Skinn Sept Visit 9/13 - 9/18 + Issues with Line Lift Dispensing


@sommertime wrote:

@Chi-town girl wrote:

This TTV is now active (are there 3 TTV'S???). Wow, excellent prcing!!!

 

Skinn Cosmetics Bonus & Travel Size Neck Amour Leave-on Mask Duo - 313-194
313-194- Skinn Cosmetics Bonus & Travel Size Neck Amour Leave-on Mask Duo
If Sold Separately: $67.00
Evine Price: $50.00
Today's Top Value $ 39.99
Save: $10.01(20% off)
or  6 ValuePay®: $6.67
Shipping  $0.99

Am I seeing this correctly? $.99 shipping? or do I need glasses?! lol


Awesome....but it had to be on the product I don't needWoman Indifferent I stocked up on these when it was TSV. 

Honored Contributor
Posts: 28,905
Registered: ‎03-27-2014

Re: Skinn Sept Visit 9/13 - 9/18 + Issues with Line Lift Dispensing


@FLGators wrote:

Evine seriously needs to stop messing with the s & h. Whatever happened to the standard $1.99 shipping when vendors visited? maybe its better this way coz I seriously stopped overbuying.


@FLGators - it's ridiculous especially for the event/shows. Why can't they cap the shipping since they consolidate the orders into one box!?! Yep, my shopping volume has decreased too.

 

I only placed one order today for the new Peptide cream that includes $6.99 shipping - for 1 freaking jar of a beauty item. Beyond Greedy!!!!!!


The hottest places in hell are reserved for those who, in times of great moral crisis, maintain their neutrality ~  Dante Alighieri
Honored Contributor
Posts: 23,786
Registered: ‎10-03-2011

Re: Skinn Sept Visit 9/13 - 9/18 + Issues with Line Lift Dispensing

[ Edited ]

@JeanLouiseFinch wrote:

Regarding the faulty pump on the Line Lift - 

 

I emailed Skinn Cosmetics this morning about my experience - will report back when I get a reply from them.

I also just got off the phone with Evine customer service.  The rep was very nice and willing to help.  At first, I don't think she understood the problem, but eventually she did.  She offered me a $10 credit against a future purchase to make up for the faulty pump on my current can.  I was happy to accept this since I plan to purchase the PEP40 cream anyway.  

 

I then mentioned the reviews and how many of them talk about the faulty delivery system and asked how the problem was going to be address on future shipments.  She said I had 30 days to return the next shipment if it's also bad.  I explained that the current pump went bad after 30 days and customers should be able to expect the pump to last as long as there is product in the can.  Theoretically, that should be 60 days since that's recommended auto delivery time frame, but it could also be shorter or longer depending on how much a person uses at a time.  Since I am on auto delivery, she made a notation on my account just in case the next can also goes bad.  In additions, she said she was glad I called so they can bring the problem to Dimitri's attention.  I have a feeling he or someone on his team reads the reviews (hope so anyway) so I'm keeping my fingers crossed that the problem gets addressed.  In the meantime, if you've had a problem I suggest calling Evine's CS and also email Skinn so we get them to take notice.

I wonder if the contents of the product needs to remain under pressure?  I don't really think so since it's still useable and working for me even though the foaminess diminished.  I wonder if it's possible to get a small version of a non aerosol bottle (think WEN mousse, Beekman mousse, Bath & Body Works foaming hand soap)?  I sure hope this problem gets corrected quickly.  I'd like to continue with the product.


UPDATE - 
Heard back from Skinn CS.  They acknowledged that there's a defect in the packaging and the rep said it was their understanding that there will be a switch to a different type.  I was also told that I could return my bad can of product to them for a replacement.  Between Skinn's response and Evine allowing for 60 day returns on the product, I think they're both doing what they can to accomodate their customers.  Since I have received the $10 credit from Evine, I will not persue either avenue, as I believe that would be double dipping.

@BExplorer - BTW - I have some extra DermAppeal, if that's all you need.  Message me from the Dazzlers page if you want to work something out

Honored Contributor
Posts: 28,905
Registered: ‎03-27-2014

Re: Skinn Sept Visit 9/13 - 9/18 + Issues with Line Lift Dispensing


@JeanLouiseFinch wrote:

@JeanLouiseFinch wrote:

Regarding the faulty pump on the Line Lift - 

 

I emailed Skinn Cosmetics this morning about my experience - will report back when I get a reply from them.

I also just got off the phone with Evine customer service.  The rep was very nice and willing to help.  At first, I don't think she understood the problem, but eventually she did.  She offered me a $10 credit against a future purchase to make up for the faulty pump on my current can.  I was happy to accept this since I plan to purchase the PEP40 cream anyway.  

 

I then mentioned the reviews and how many of them talk about the faulty delivery system and asked how the problem was going to be address on future shipments.  She said I had 30 days to return the next shipment if it's also bad.  I explained that the current pump went bad after 30 days and customers should be able to expect the pump to last as long as there is product in the can.  Theoretically, that should be 60 days since that's recommended auto delivery time frame, but it could also be shorter or longer depending on how much a person uses at a time.  Since I am on auto delivery, she made a notation on my account just in case the next can also goes bad.  In additions, she said she was glad I called so they can bring the problem to Dimitri's attention.  I have a feeling he or someone on his team reads the reviews (hope so anyway) so I'm keeping my fingers crossed that the problem gets addressed.  In the meantime, if you've had a problem I suggest calling Evine's CS and also email Skinn so we get them to take notice.

I wonder if the contents of the product needs to remain under pressure?  I don't really think so since it's still useable and working for me even though the foaminess diminished.  I wonder if it's possible to get a small version of a non aerosol bottle (think WEN mousse, Beekman mousse, Bath & Body Works foaming hand soap)?  I sure hope this problem gets corrected quickly.  I'd like to continue with the product.


UPDATE - 
Heard back from Skinn CS.  They acknowledged that there's a defect in the packaging and the rep said it was their understanding that there will be a switch to a different type.  I was also told that I could return my bad can of product to them for a replacement.  Between Skinn's response and Evine allowing for 60 day returns on the product, I think they're both doing what they can to accomodate their customers.  Since I have received the $10 credit from Evine, I will not persue either avenue, as I believe that would be double dipping.

@BExplorer - BTW - I have some extra DermAppeal, if that's all you need.  Message me from the Dazzlers page if you want to work something out


@JeanLouiseFinch - thank you again for making the calls and doing the legwork-very much appreciated!

 

I'm impressed by the response from Skinn and Evine, but won't have a chance to make my calls until the weekend. My preference is for a replacement. If I only get 50% usage of the 2nd bottle,  I'm ok with it given I got 50% from bottle#1


The hottest places in hell are reserved for those who, in times of great moral crisis, maintain their neutrality ~  Dante Alighieri
Honored Contributor
Posts: 28,905
Registered: ‎03-27-2014

Re: Skinn Sept Visit 9/13 - 9/18 + Issues with Line Lift Dispensing


@Chi-town girl wrote:

They just hinted on the show that this is a new foundation & it's TTV#2

 

Skinn Cosmetics 3pc "Fill Me In" Anti-Aging Mask, Foundation & Concealer Set - 313-026
313-026- Skinn Cosmetics 3pc "Fill Me In" Anti-Aging Mask, Foundation & Concealer Set
 
Foundation and Concealer Choices
  • Fair - Porcelain to fair complexions
  • Light - Fair to light complexions
  • Medium - Medium to tan complexions
  • Tawny - Olive complexions
  • Deep - Darker complexions

 

Anti-Aging Mask and Makeup Set Includes"Fill Me In" Line Filling & Volumizing Mask - 1.7 oz
"Fill Me In" Line Smoothing Concealer - 0.2 oz
"Fill Me In" Airbrushed Finish Foundation Broad Spectrum SPF 30 - 0.5 oz

 

 

Who It’s ForHardworking skincare and makeup to keep you looking youthful. This set helps blur the look of lines and wrinkles and helps give you a perfect looking complexion in three simple steps. Achieve a flawless, soft-focused look all day and all night with the line filling mask.
 
This revolutionary formula designed to help fill the appearance of lines and blur the look of pores and imperfections might just be your new favorite thing. The included brush allows for easy application so you can simply apply and go. Well, after the rest of your routine at least.
 
Choose the shade closest to your complexion for the concealer and foundation (with SPF 30) and all together, you've got refreshed, youthful looking skin.

So there are 3 TTV's this visit! This new foundation sounds interesting. Anyone buying it?

 

Evine Price: $66.00
Today's Top Value $ 48.99
Save: $17.01(26% off)
or  6 ValuePay: $8.17
Shipping: $4.99

The hottest places in hell are reserved for those who, in times of great moral crisis, maintain their neutrality ~  Dante Alighieri
Respected Contributor
Posts: 4,433
Registered: ‎03-09-2010

Re: Skinn Sept Visit 9/13 - 9/18 + Issues with Line Lift Dispensing

[ Edited ]

@sommertime wrote:

@Chi-town girl wrote:

This TTV is now active (are there 3 TTV'S???). Wow, excellent prcing!!!

 

Skinn Cosmetics Bonus & Travel Size Neck Amour Leave-on Mask Duo - 313-194
313-194- Skinn Cosmetics Bonus & Travel Size Neck Amour Leave-on Mask Duo
If Sold Separately: $67.00
Evine Price: $50.00
Today's Top Value $ 39.99
Save: $10.01(20% off)
or  6 ValuePay®: $6.67
Shipping  $0.99

Am I seeing this correctly? $.99 shipping? or do I need glasses?! lol


Does this product really work?  Its on air right now but s/h is 6.99 on my TV...

 

OOPS it's .99!! LOL I might try this then LOL