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Valued Contributor
Posts: 544
Registered: ‎01-09-2021

Sending Expired Beauty Products

HSN is having a clearance sale on Carter + Jane oils. I ordered the everything oil, everything oil body, and the cleanser just before this latest markdown. I got my oils in and every one of them expired over a year ago. Not only that, the cleanser had been dropped and slid across a filthy floor. The seal is busted open as is the box. Looks like it was drop kicked at the warehouse. Then someone intentionally picked it up and put it in the shipping box like that as it is not damaged.
Valued Contributor
Posts: 544
Registered: ‎01-09-2021

Re: Sending Expired Beauty Products

Apparently characters are limited.

Previously I ordered products from the Lalicious line. Bad seals on shower oils, dried up scrubs, lots of old product. Lavender was the worst.

After I sent the bad product back, I ordered a Beekman set. The body cream, soap, and wipes had soured.
Valued Contributor
Posts: 544
Registered: ‎01-09-2021

Re: Sending Expired Beauty Products

20221204_065043.jpg

Valued Contributor
Posts: 544
Registered: ‎01-09-2021

Re: Sending Expired Beauty Products

20221204_064757.jpg

Valued Contributor
Posts: 544
Registered: ‎01-09-2021

Re: Sending Expired Beauty Products

20221204_065440.jpg

Valued Contributor
Posts: 544
Registered: ‎01-09-2021

Re: Sending Expired Beauty Products

Produced in November 2019, these oils have a shelf life of 24M (24 months or 2 years). Clearly labeled on the package, yet it's sent out anyway. And give it a good kick while you're at it.

This is the third time in three (3) months I've received old, expired product. Now I have to pack that mess back up and return it. Just a little frustrated this morning.

Respected Contributor
Posts: 2,781
Registered: ‎03-09-2010

Re: Sending Expired Beauty Products

[ Edited ]

There is a possibility that HSN will refund your money and won't make you return this package. Call or chat with CS. They might tell you to discard it.

Valued Contributor
Posts: 544
Registered: ‎01-09-2021

Re: Sending Expired Beauty Products

I sure will.

...I had to return half of my Lalicious order so I tried Beekman.

...I didn't even call them about the Beekman order. It was a discovery set that had been marked down. I needed several but decided to check it first since the things I had just bought were old. Everything was sour except the lip balm.

...After all that, it would be nice to not have worry with it again.

Valued Contributor
Posts: 544
Registered: ‎01-09-2021

Re: Sending Expired Beauty Products

20221204_065356.jpg

Valued Contributor
Posts: 544
Registered: ‎01-09-2021

Re: Sending Expired Beauty Products

The last two (2) pics are the face oil. The seal shows the expiration date. Every oil in this line at HSN has the same date of production and shelf life.

...If the oils had just expired, I'd keep and use them. Except for the cleanser with busted seal and filthy box.