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galral
Posts: 31
Registered: ‎05-28-2010

STO back on track, cs rocks

‎04-22-2011 10:40 PM

I wasn't very aware of some people being really upset with STO customer service although one of my orders got caught when they were having so much trouble with shipping in a reasonable amount of time etc.

Just wanted to say I got an order today, Fri Apr 22nd that I placed on Saturday, Apr 16th. Doesn't get much better than that and I'm on the west coast. And they had back ordered 1 divine chocolate on my last order and sent me 2 as an apology! Can't get more customer serviced oriented than that either!

I will send an email complimenting them as they deserve it and wanted loyal STO ladies to know as well.

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