Reply
Super Contributor
Posts: 393
Registered: ‎09-19-2013

Re: Received email from HSN re SKINN Cleanser AS

I'm so sorry that this happened to you!  I never got an email, but to be safe, went immediately to the HSN online website & changed my next reorder to yesterday.  BTW I, had No issue changing the date, HSN immediately placed my order, & told me that I  should receive next week. I then checked my updated autoship schedule & it changed to 45 days from yesterday's date, then every 45 days (I'll change that) forward until 8/17/2025!!! Below is a copy/paste of my scheduled autoship for this product.

Scheduled
08/17/2025
SKINN 2-piece Non-Negotiables Supersize Cleanser Set**
 
Am I the only one or did I just get lucky????
Honored Contributor
Posts: 11,439
Registered: ‎07-11-2010

Re: Received email from HSN re SKINN Cleanser AS


@wenfen wrote:

I'm so sorry that this happened to you!  I never got an email, but to be safe, went immediately to the HSN online website & changed my next reorder to yesterday.  BTW I, had No issue changing the date, HSN immediately placed my order, & told me that I  should receive next week. I then checked my updated autoship schedule & it changed to 45 days from yesterday's date, then every 45 days (I'll change that) forward until 8/17/2025!!! Below is a copy/paste of my scheduled autoship for this product.

Scheduled
08/17/2025
SKINN 2-piece Non-Negotiables Supersize Cleanser Set**
 
Am I the only one or did I just get lucky????

@wenfen  - you must be one of the lucky ones!  Good for you!  They cancelled mine within minutes of me getting the email.

Honored Contributor
Posts: 13,205
Registered: ‎11-01-2010

Re: Received email from HSN re SKINN Cleanser AS

[ Edited ]

@wenfen wrote:

I'm so sorry that this happened to you!  I never got an email, but to be safe, went immediately to the HSN online website & changed my next reorder to yesterday.  BTW I, had No issue changing the date, HSN immediately placed my order, & told me that I  should receive next week. I then checked my updated autoship schedule & it changed to 45 days from yesterday's date, then every 45 days (I'll change that) forward until 8/17/2025!!! Below is a copy/paste of my scheduled autoship for this product.

Scheduled
08/17/2025
SKINN 2-piece Non-Negotiables Supersize Cleanser Set**
 
Am I the only one or did I just get lucky????

@wenfen  When did you first sign up for autoship? I had been getting it for a few years but I know there was at least once more recent TS autoship deal. Maybe it was just the older one that was canceled

Honored Contributor
Posts: 11,439
Registered: ‎07-11-2010

Re: Received email from HSN re SKINN Cleanser AS


@willdob3 wrote:

@wenfen wrote:

I'm so sorry that this happened to you!  I never got an email, but to be safe, went immediately to the HSN online website & changed my next reorder to yesterday.  BTW I, had No issue changing the date, HSN immediately placed my order, & told me that I  should receive next week. I then checked my updated autoship schedule & it changed to 45 days from yesterday's date, then every 45 days (I'll change that) forward until 8/17/2025!!! Below is a copy/paste of my scheduled autoship for this product.

Scheduled
08/17/2025
SKINN 2-piece Non-Negotiables Supersize Cleanser Set**
 
Am I the only one or did I just get lucky????

@wenfen  When did you first sign up for autoship? I had been getting it for a few years but I know there was at least once more recent TS autoship deal. Maybe it was just the older one that was canceled


@willdob3  - that's an interesting thought because I wondered since I'd been on the AS for two years this April, if that wasn't one of the reason I got cancelled so quickly.

Honored Contributor
Posts: 13,205
Registered: ‎11-01-2010

Re: Received email from HSN re SKINN Cleanser AS


@JudyL wrote:

@willdob3 wrote:

@wenfen wrote:

I'm so sorry that this happened to you!  I never got an email, but to be safe, went immediately to the HSN online website & changed my next reorder to yesterday.  BTW I, had No issue changing the date, HSN immediately placed my order, & told me that I  should receive next week. I then checked my updated autoship schedule & it changed to 45 days from yesterday's date, then every 45 days (I'll change that) forward until 8/17/2025!!! Below is a copy/paste of my scheduled autoship for this product.

Scheduled
08/17/2025
SKINN 2-piece Non-Negotiables Supersize Cleanser Set**
 
Am I the only one or did I just get lucky????

@wenfen  When did you first sign up for autoship? I had been getting it for a few years but I know there was at least once more recent TS autoship deal. Maybe it was just the older one that was canceled


@willdob3  - that's an interesting thought because I wondered since I'd been on the AS for two years this April, if that wasn't one of the reason I got cancelled so quickly.


@wenfen  I wish I could recall when the last TS was. It was almost identical to what I have so I called CS to see when mine was supppsed to end. There was no end date. I'd have ordered the new one if there had been.

Trusted Contributor
Posts: 1,486
Registered: ‎03-10-2010

Re: Received email from HSN re SKINN Cleanser AS

[ Edited ]

@willdob3  @JudyL  @wenfen The last TSV was around 6/10/23 that was my shipping date and I ordered the TSV.  I had pushed my shipments way out but after reading this thread I changed my shipping date to this week, I will let you know what happens.

"Dogs heal hearts they never broke"
RIP Lexi aka "Momma" 1/15/24
Honored Contributor
Posts: 13,205
Registered: ‎11-01-2010

Re: Received email from HSN re SKINN Cleanser AS


@kathie66 wrote:

@willdob3  @JudyL  @wenfen The last TSV was around 6/10/23 that was my shipping date and I ordered the TSV.  I had pushed my shipments way out but after reading this thread I changed my shipping date to this week, I will let you know what happens.


@kathie66 @JudyL @wenfen  It sounds like it is probably just the older one that has been discontinued. I wonder if they will discontinue the newer one after a year. 

Regular Contributor
Posts: 155
Registered: ‎12-24-2010

Re: Received email from HSN re SKINN Cleanser AS

After reading this thread, I immediately went to my AD on the Skinn Non Negotiables cleanser duos and placed my order.  I never did receive a notice like others.  Like you, my order went right through and is processing now.  Didn't need it at the moment but didn't want to find out later that I could no longer get it so I bit the bullet and changed the order date to today.  I appreciate that pump and bottles versus the tubes! 

Trusted Contributor
Posts: 1,486
Registered: ‎03-10-2010

Re: Received email from HSN re SKINN Cleanser AS

@JudyL @willdob3 My order is processing now. It must be the old AD just as you thought, sorry this happened to you. 

"Dogs heal hearts they never broke"
RIP Lexi aka "Momma" 1/15/24
Trusted Contributor
Posts: 1,978
Registered: ‎09-16-2010

Re: Received email from HSN re SKINN Cleanser AS

@JudyL & all those looking for cleansers, there is a Nakery cleanser (8.95 oz) on sale for $12.95. Great price to try something new, I have not tried it but it has good reviews. 

 

Various scents & autoship available. Nakery Beauty Hydra-C Oil to Foam Cleanser - 868-602