Qvc just ripped me off

ccassaday · ‎10-21-2010

My days of shopping qvc are over. I am so ticked. I ordered both IT lipstick trios. Sent them both in the same envelope so I would only be charged one return of 6.95. Qvc charged be 6.95 on both. I new I wouldn't get the 3.00 back for each order. So $44 dollars I ended up only getting $25 dollars back. What a rip off. I am done with qvc.

Lipstickdiva · ‎03-10-2010

I would contact CS and ask them why you were charged $6.95 for EACH return when you returned them both in the same envelope?

Evine did that to me once when it was ShopNBC. I shipped everything back in the same box as that is the way it was sent to me. They charged me a separate return label fee for EACH item. The worst part was, I paid the s/h on my own, out of my own pocket and created my own label. They reluctantly refunded me the money but I didn't buy from them after that for years.

Tinkrbl44 · ‎08-23-2010

@ccassaday wrote:
My days of shopping qvc are over. I am so ticked. I ordered both IT lipstick trios. Sent them both in the same envelope so I would only be charged one return of 6.95. Qvc charged be 6.95 on both. I new I wouldn't get the 3.00 back for each order. So $44 dollars I ended up only getting $25 dollars back. What a rip off. I am done with qvc.

@ccassaday

That sounds like a mistake.

So .... rather than complain on here, why aren't you calling Customer Service to get this corrected?

Anonymous · ‎08-03-2016

Hi @ccassaday Please email us at QVCSocialTeam@qvc.com and we will be happy to look into this for you

sparklestar · ‎03-09-2010

@Tinkrbl44 wrote:
@ccassaday wrote:
My days of shopping qvc are over. I am so ticked. I ordered both IT lipstick trios. Sent them both in the same envelope so I would only be charged one return of 6.95. Qvc charged be 6.95 on both. I new I wouldn't get the 3.00 back for each order. So $44 dollars I ended up only getting $25 dollars back. What a rip off. I am done with qvc.
@ccassaday

That sounds like a mistake.

So .... rather than complain on here, why aren't you calling Customer Service to get this corrected?

That's the way people get attention.

millieshops · ‎03-09-2010

I can't imagine OP did anything to get this mistake corrected before she posted.

I expect she wasn't ripped off at all - that she will pay a price for her returns, but she knew that price before she bought - or if she's old enough to have a credit card and be responsible for it, she should have known.

ccassaday · ‎10-21-2010

I will call. I am just really ticked. I hate calling and trying to explain ****** over the phone.

ccassaday · ‎10-21-2010

Please stop. I am just venting. I know there return policy.

suzyQ3 · ‎03-09-2010

@ccassaday wrote:
I will call. I am just really ticked. I hate calling and trying to explain ****** over the phone.

It's not a confusing issue to explain. You did it here in basically one sentence. Seriously, you can't get relief unless you contact QVC.

~Who in the world am I? Ah, that's the great puzzle~ Lewis Carroll, Alice in Wonderland

Tinkrbl44 · ‎08-23-2010

@suzyQ3 wrote:
@ccassaday wrote:
I will call. I am just really ticked. I hate calling and trying to explain ****** over the phone.
It's not a confusing issue to explain. You did it here in basically one sentence. Seriously, you can't get relief unless you contact QVC.

@suzyQ3

You're absolutely right ... there is nothing confusing about it. I guess some people just want attention ... don't know what else it could be.