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09-04-2014 07:19 PM
Does anyone have this problem? It always happens to me. I open the bottle and bang the bottom on the cabinet to get the product to settle in bottle, but it always overflows when I put the pump in. Any suggestions other than using it first without a pump and then putting in pump?
09-04-2014 07:24 PM
09-04-2014 07:24 PM
Let the bottle rest and cool down before trying to insert the pump. I only have the problem when the bottle is just delivered and been agitated or in a hot climate.
09-04-2014 07:29 PM
Because I live in a high altitude, this happens with all lotions, etc. that are shipped here.
I know there is usually a note in the box with the Wen products, but I let the bottle rest for an hour or so, then take off the lid and let it rest another hour. Usually it will then settle enough to insert the pump.
09-04-2014 07:35 PM
Instructions say to let it rest before putting the pump in.
09-04-2014 07:37 PM
Thanks to all who responded. I don't remember seeing a note in the box, but I am letting the bottles settle right now. I usually try it after it is delivered. Right now we are having 98 degrees with a lot of humidity, you sweat just standing outside!!! I will let it settle and cool down for a while, thanks again!
09-04-2014 08:43 PM
I didn't see that note either, but I tapped my bottle on my hand or counter to get the air bubbles out. I suppose letting it sit for a bit would work too.
09-04-2014 09:21 PM
09-04-2014 10:04 PM
I had that issue when I opened up my SHP last night!! I'm glad I saw this post and its not just me lol Next bottle I will let sit upright for a while..wich ifor me s the 613 CC!!
09-05-2014 08:27 PM
Just wanted to let you all know that I let the bottles settle for an hour and put the pumps in them without any problem! Thanks to all for the tip. I never had a note anywhere in the box, but I knew someone would help my on the WEN board. I really want to try the 613, I know people that have tried it loves it.
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