Stay in Touch
Get sneak previews of special offers & upcoming events delivered to your inbox.
Sign in
06-21-2016 08:34 PM
@shoesnbags wrote:Ok, I just tried two kinds of tape, and it picked up nothing. Also tried to scratch it and couldn't. So this must be the base. It's less than 1/4 inch down in the container. So I guess I'll try customer service and see what they say.
I think you hit bottom. That's what mine looks like too when I do. And, it does not scrape.
06-21-2016 08:42 PM
Thanks @MomCat. At least I know what the problem is now! It never would have occurred to me that this is the bottom without everyone's help. Duh! Now if only I could figure out why I hit bottom so fast. I've never run out of other products quicker than the average person.
06-21-2016 08:45 PM
I've never timed how long it took me to finish a compact. I usually am mixing a couple at a time, especially in the summer with my bronzer. Using everyday for a couple of months sounds about right to me.
06-21-2016 08:53 PM
Was your compact full when you got it? I can't believe you could have used it all up so fast!
I got the same TSV & have used the B&B almost every day since I received it. My impact is still almost full. The swirls are blended in color on top now but it is still in the dome shape it was when I got it. I've hardly put a dent in it.
06-21-2016 09:42 PM
@willdob3 wrote:Was your compact full when you got it? I can't believe you could have used it all up so fast!
I got the same TSV & have used the B&B almost every day since I received it. My impact is still almost full. The swirls are blended in color on top now but it is still in the dome shape it was when I got it. I've hardly put a dent in it.
This was my first Laura Geller TSV, my first time to use all of the products. So I don't remember exactly what the B&B looked like. If it looked different from what it was supposed to be, I wouldn't have known. But from what everyone is saying, it sounds like mine must have been different in some way. I'm wondering if it was softer, and wore down quicker?
06-21-2016 09:51 PM
Like the others have said, it seems really odd to hit the disc so quickly. I use b n b almost every day, and all mine have lasted over a year. I did get the same tsv and I didn't notice a texture difference. I did have a b n b a few years ago that I used wet, and the area of the compact where it was wet did harden and I wasn't able to get any on a brush in that area. I scraped it with a "spoolie" eyebrow brush to scrape the hard stuff off and that worked.
06-22-2016 01:11 AM
I've noticed her baked products have been "flatter" recently. There used to be more roundness to them & there was more in them. I don't have the old weight vs. new.
06-23-2016 06:10 PM
I just checked the weight because I have an old Balance & Brighten. It is .32 oz. and the ones listed on QVC right now also state that they are also .32 oz. so I don't think the weight has changed.
06-23-2016 06:37 PM
Maybe it was something else she sold baked. It could have been poured badly & they messed up on one and didn't catch it. I have had a fluke in the past, it was her French Vanilla highlighter than had clear aqua sparkles in it, as if another product was being made close by or something happened.
06-24-2016 02:31 AM
Yes the same thing happened to mine. I returned it. I think it's from the oils from my sunscreen. I got tired of scrapping the top. I switched to tarte loose powder foundation with the mesh screen. I use the same brush i was using with balance n brighten and it works without leaving any type film from my face products.
Get sneak previews of special offers & upcoming events delivered to your inbox.
*You're signing up to receive QVC promotional email.
Find recent orders, do a return or exchange, create a Wish List & more.
Privacy StatementGeneral Terms of Use
QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. QVC's Privacy Statement does not apply to these third-party web sites.
© 1995-2024 QVC, Inc. All rights reserved. | QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788