Problem with Isomers from EBAy - Page 2

evelomaddict · ‎04-06-2013

the seller has 100 percent feedback for a reason. contact them and let them know that the item wasn't sealed and give them a chance to respond.

"If I am not for myself, who will be for me? But if I am only for myself, who am I? If not now, when?" Hillel

evelomaddict · ‎04-06-2013

On 3/26/2015 MidNight said:
Just a word of caution when buying skincare from Ebay or Amazon..Unless its a new release item you never know how old it is.I have seen many items being sold that i know have expired because of the older looking packaging...I dont buy anything there now unless i know it was a new release within a yr.Isomers bottles have numbers on the bottom that are kinda hard to read,but if you look in bright light you can see better...You can email them the lot numbers and they can tell you when it was made in case you do buy something you are not sure how old it is.

this is the case with many retailers as well. over the years i've received items from ulta, sephora, nordstrom and space nk with obvious dust on the outer packaging.

"If I am not for myself, who will be for me? But if I am only for myself, who am I? If not now, when?" Hillel

cassiem · ‎03-09-2010

On 3/26/2015 MidNight said:
Just a word of caution when buying skincare from Ebay or Amazon..Unless its a new release item you never know how old it is.I have seen many items being sold that i know have expired because of the older looking packaging...I dont buy anything there now unless i know it was a new release within a yr.Isomers bottles have numbers on the bottom that are kinda hard to read,but if you look in bright light you can see better...You can email them the lot numbers and they can tell you when it was made in case you do buy something you are not sure how old it is.

This is especially true with Isomers. The company did not start sealing individual bottles until a few years ago. Prior to that products came in plastic bags that were sealed and items in kits would all be put in one plastic bag, then sealed.

UMDTerpFan · ‎03-27-2010

I agree with the other posters here to contact the seller and see if you can return it. I learned a very important lesson a couple of weeks ago when I bought an eye product that was 7 years old. Unfortunately I did not read the fine print on the seller's description so I didn't catch that it was that old. The seller did accept the return and fully refunded my money but IMHO, an item this old for use around the eyes is a serious health hazard and should never have been offered in the first place. The seller had advertized it as New In Box but there was no seal. I could tell by the pump that it had never been used so that part was true, but knowingly selling an eye product that expired 7 years ago? Needless to say I won't be buying from that seller again AND, I will definitely read the item description closely and ask questions if need be. This seller also had a 100% rating. On Ebay it is buyer beware.

QVC lost a lot of my posts too!

donna71 · ‎02-26-2015

I got a refund from the seller. Thanks for all your help and that is true I used to get Isomers in baggies a long time ago so this must be quite an old product.

I tried ti contact the seller but I am getting a message that they cannot contact the seller? and I tried a couple of ways and I don't seem to be able to contact her. I sure will leave feedback though.

I will send the cream back to her, so I will just be out 2. or 3. dollars for the shipping. lesson learned.

I am so disappointed that this turned out so bad. if something looks too good to be true.....

thanks again

Wackers3 · ‎03-26-2010

Many Isomers sellers do list the expiration dates. I have noticed that a lot from repeat sellers. There are a few Isomers' products for sale right now on ebay that list 5/15 and even one at 3/15 so there are some who are pretty diligent about it.

I have had some great luck on ebay with the occasional ""too good to be true"" buys but I have either been completely refunded by the sellers or had ebay in one case rule for me. I haven't stopped buying there due to those few unfortunate incidents as I think the majority of sellers do try hard to see authentic merchandise.

I have saved a bunch of money buying on ebay that's for sure!

Quinny · ‎03-09-2010

If you cannot reach the seller or they are not returning your messages...DON'T send the product back! File a case with ebay, they will take care of it for you and get your money back. In all of the years I've shopped on ebay, I've only had to do this twice. But, I heard from the seller immediately and my money was refunded right away.

I don't care what rating they have. Many buyers don't check to see if the product is old when they receive it. It may say "new" and "sealed", but it might be 5 years old. When buying skincare, I always contact the seller first to ask them how old it is. If they say they don't know, I don't buy, period. If they give me an answer, I keep the message just in case I receive bad product so I can forward that message back to the seller when I ask for a refund. Always, always, always contact the seller before you buy skin care, makeup or fragrance!