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02-26-2019 03:56 PM - edited 03-01-2019 09:42 AM
Hi All, For those of you that belong to the club, have you had any problems with shipping taking so long? It didn't use to be that way from what I remember. Ten days to get a package seems like a stretch but 15 days plucks my nerves. Thanks for letting me know how your shipments have been. Appreciate it!!! :-)
UPDATE: The day I wrote this I also called PS and let the rep know how frustrated I was that I was't going to have my order when promised.(was really wanting it for the weekend). PS and Fed EX had given me a delivery date that was 10 days from when I ordered but then 2 days before it was to be here Fed Ex changed the delivery date to 5 days later which meant 15 days. I thought it was crazy since it was at the Fed Ex center the same day I placed the order. This was something ordered from the catalogue not my regular Club shipment. I wasn't nasty to the PS rep or anything I just thought they should know what was going on. NEWS FLASH: When I got home yesterday from a very stressful day there was my delivery!!! ❤️ PS had over rode Fed EX and it sent USPS!!!Customer service doesn' get any better than that for me!!! ❤️
02-26-2019 04:33 PM
I order her 4 in 1 Advanced Cleanser, 10 at a time, and get deliveries twice a year. I don’t pay close attention really to when they come, but I haven’t had any occasions where I’ve wondered where my shipment was.
02-26-2019 09:30 PM
I have used Principal Secret for years and their shipping usually takes a week to 10 days. If they are correcting an error or if you request it, you can get much faster delivery. I try to plan ahead because I know it will take awhile and I do not like paying the extra $10 for rush shipping.
I order many types of things online and I have noticed that many times packages are delayed compared to what I remember deliveries being previously. I don’t know why but I am thinking maybe weather and volume of packages being shipped are making this more common.
Anyway, I am a loyal Principal Secret user and I do plan to stay that way. Sounds as though you are a long time member as well.
02-26-2019 10:09 PM
Does she still sell the Advanced line in the pink/white containers? I would sure like to order.
02-27-2019 07:03 AM
Yes, shipping is longer than most. I just order ahead of time. I would hate to run out of her cleansers and other things I love. If I thought for a second her things were not superior (at least for me), I would never bother.
Yes, she still offers the Advanced line.
02-27-2019 10:19 AM
@Sunshine Kate wrote:Does she still sell the Advanced line in the pink/white containers? I would sure like to order.
@Sunshine Kate As @Harpa said, yes, she still offers the Advanced line. I use the Advanced 4 in 1 Cleanser.
02-27-2019 11:45 AM
I STILL use her enzyme peel/mask in the pink & white jar. The formula hasn't changed since Victoria first brought it to QVC....it's simply THE BEST!
Like many of you here, I've tried a multitude of products & brands. I always come back to this peel....it's superb. I've never used another product that exfoliated, balanced, & healed my skin all at the same time....never any irritation.
I was getting mine at the club- 3 jars at a time for years- but I canceled for the time being, since 1 jar lasts a long time. But, I'll be back!
02-27-2019 06:49 PM - edited 02-27-2019 06:49 PM
Where do you order this line? I look online under Guthy-Renker, and it always comes up with Reclaim, which I never liked. I started with the original formula and loved the Advanced, but when she started Reclaim, one try told me no thanks. I see stuff on Ebay but how old is that, you know? I assumed the first two formulas were just gone.
02-27-2019 07:04 PM
@LisaMofSLC wrote:Where do you order this line? I look online under Guthy-Renker, and it always comes up with Reclaim, which I never liked. I started with the original formula and loved the Advanced, but when she started Reclaim, one try told me no thanks. I see stuff on Ebay but how old is that, you know? I assumed the first two formulas were just gone.
@LisaMofSLC If you Google principalsecret.com the website comes up.
02-27-2019 07:21 PM
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