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09-04-2020 09:04 PM
The pump on my Philosophy 64 oz mega-size shower gel will not work anymore. I've only used about 1/8th of the shower gel and would like a new pump dispenser. How can I get in touch with Philosophy or am I just out of luck? Thanks for any info.
09-04-2020 11:34 PM
I was sitting here thinking about how I could get another pump dispenser, and remembered the QVC Social Team. I wrote a quick email giving the order # and my request. In less than an hour, I received an email from Barb at QVC Social Team indicating a new pump was being sent to me at no cost. I am very impressed and appreciative.
09-12-2020 07:18 PM
I received a new pump yesterday. I'm very satisfied.
09-13-2020 03:45 PM
@Sweetpea70 Glad to hear that they replaced the pump. I ordered body spritz direct from philosophy, and the spritz pump arrived broken, they immediately sent me a pump replacement, which I received within the week.
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