Valued Contributor
Posts: 577
Registered: ‎03-09-2010

Phil dot com's CS is usually on top of things but........

they must have gotten SWAMPED with all of the sales. I ordered the uber PG set with the gel/lotion and 4oz spray fragrance, melting marshmallow lotion and the small travel size UL fragrance.
I was charged shipping (wrong!!!) and the order was missing the melting marshmallow lotion and the UL fragrance.
I emailed CS twice last week, heard nothing. Will have to call them tomorrow.