Beauty

[Ilovelife123]

@FLGators, ah the Tweak’d shampoo and conditioner debacle. I fought the good fight on that too. I’m auto ship for 2 of the scents, there. Yes, it took a lot of time (and a little attitude on my part), but I was relentless. “I will need to speak to your superior” goes a long way. As a result, THEY FIXED IT. Was it easy? Nope. I was not willing to lose that battle. 😬

[FLGators]

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@Ilovelife123 wrote:
@FLGators, ah the Tweak’d shampoo and conditioner debacle. I fought the good fight on that too. I’m auto ship for 2 of the scents, there. Yes, it took a lot of time (and a little attitude on my part), but I was relentless. “I will need to speak to your superior” goes a long way. As a result, THEY FIXED IT. Was it easy? Nope. I was not willing to lose that battle. 😬

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@Ilovelife123 glad it worked out for you. I spoke to a superior & thought I had it ironed out. Not so lucky. Between scents I gave up after several fixes, refixes. 

[JeanLouiseFinch]

My supersized Black Rice Duo is marked as shipped. In reality, the shipping label has been created.  My delivery will happen before the 4th.  I hope it's by Friday since we're going out of town on Saturday and will be gone a few days.  At the moment, the "manage auto ship" link has not been added and activated on this item.  Hopefully that will be updated tomorrow so I can see how this thing is going to play out. 

[FLGators]

Awesome @JeanLouiseFinch Hope it gets there before you go on your trip. Mine still is in packaging. I did some sleuthing, this duo was last presented for the 25th anniversary (a year ago?) for $54.50 & it wasn't a TS then.

So the price we got was probably the TS price. Your original guess of under $50 was probably spot on. Yes, prices have gone up but people are not buying either, so they have to be mindful of that. 

[Ilovelife123]

@JeanLouiseFinch, mine finally shipped, but doesn’t show up in the auto ship program. I’ll be calling. As far as finding out the price history, it’s not rocket science. Call CS and ask them for the price history of any item you’re curious about 😏

[Ilovelife123]

@JeanLouiseFinch, I needed a supervisor. Forwarded to the IT department. She said to give it a few days. I think all the pieces will fall into place, once it’s launched. I checked some “notes” and our item number that we used to order WILL be the TS item number; they won’t be changing it. That’s good news (in my opinion) As far as pricing, I know Skip had to go bat (all weekend, actually ) I know what it was *supposed* to be. The customers won on this one! 🙌 😬 At least I think they got that straightened out. We will find out this afternoon, I guess. I know what he was told, but I also know HSN 😂 Let’s hope EVERYONE ends up on the same page! HSN is fun like that 🤓 I also know that KORRES kit will launch on QVC *very* soon (but it’s limited)! Also, SKINN has a TS for 6/18 and it’s A GOOD ONE! 👏 🤑 My husband is terrified 😵‍💫🤣

[JeanLouiseFinch]

My package is moving, currently in Butner, NC.  I have a USPS mail hold so if it comes while we're gone it'll be ok.  

In other news...

My account still isn't showing an A/S shipping interval or a managing link where I can adjust it or look at future pricing.  I spoke to CS and they are aware of this "glitch".  I'm suspicious that HSN caught their pricing mistake and this is their remedy. Still, I'm hoping for a fix to happen soon. What concerns me, though, is letting it ride and hoping for a good outcome, and missing the TS.  I'll be watching tonight and if the price is close, I may reorder as my insurance policy, then cancel one of them later.  

[JeanLouiseFinch]

@Ilovelife123  When will you be able to spill the beans on the SKINN TS?

[Ilovelife123]

@JeanLouiseFinch, I think they’ll fix our auto. I’m even more hopeful since the item number is NOT changing. Now THAT would have me sweating…SKINN won’t leak for a while. I wish I had your email or something 🤣

[JeanLouiseFinch]

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@Ilovelife123 wrote:
@JeanLouiseFinch, I needed a supervisor. Forwarded to the IT department. She said to give it a few days. I think all the pieces will fall into place, once it’s launched. I checked some “notes” and our item number that we used to order WILL be the TS item number; they won’t be changing it. That’s good news (in my opinion) As far as pricing, I know Skip had to go bat (all weekend, actually ) I know what it was *supposed* to be. The customers won on this one! 🙌 😬 At least I think they got that straightened out. We will find out this afternoon, I guess. I know what he was told, but I also know HSN 😂 Let’s hope EVERYONE ends up on the same page! HSN is fun like that 🤓 I also know that KORRES kit will launch on QVC *very* soon (but it’s limited)! Also, SKINN has a TS for 6/18 and it’s A GOOD ONE! 👏 🤑 My husband is terrified 😵‍💫🤣

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This is encouraging.  Maybe everything will work out after all.