Stay in Touch
Get sneak previews of special offers & upcoming events delivered to your inbox.
Sign in
01-07-2019 09:31 PM
I ordered the black Friday special. Ordered was canceled but was able to order again. Just received email that it has shipped. It is a great deal, hope it arrives soon. Anyone else get theirs yet?
01-08-2019 09:37 PM - edited 01-08-2019 10:36 PM
Hi, my cream was finally supposed to be shipped a week ago, but there is no sign of it yet. The tracking number PTR supplied me with does not work and no matter how long I am on the phone to their customer service I cannot get an answer.
I live in Michigan and I would have thought the cream shold have arrived by now.
Also, it is coming to me "standard economy" and I do not know what that means....USPS, UPS or someting different.
I will keep trying their number tomorrow with hopes of reaching them. I am also wondering if anybody has theirs yet?
Thank you
01-09-2019 07:59 AM
I talked with customer service yesterday.The reason you can't track is because it a fed-x number not a ups number. Said it was a bug in the system. I won't get mine till the 18th because it's ground shipping. Never had so much trouble for a order but it's worth it.
01-09-2019 06:52 PM
I received my order today! I was so mad when I got the email stating they cancelled my black friday order. Then I got another email stating I can re-order at the same price. It finally came!!! I ordered 3 of them.
01-09-2019 07:19 PM
I ordered 2, mine will arrive next week. Glad you received yours
01-09-2019 07:35 PM
Hi " two cats" and everyone. Thank you for all the info Two Cats. I was actually able to get my tracking number up on the FedEx site and it says my order will arrive this Wednesday.
Phew, after all this drama I think it is finally nearly here, especially since I read here that others have or are about to receive their orders too.
I have not tried this cream, but with whatI have read and how inexspensive it usually is, I could not ,not get it. I ordered two, one for my Mum and one for me. My Mum will fall over herelf when I show her how expensive this cream usually is.!!!!!
If the cream does not arrive Wednesday I guess I will keep trying to get through to Customer Service to see when I should expect it.
Good luck and thanks again.
01-11-2019 06:21 PM
YAY!!!!!!
Mine arrived today.
Thanks again for your help twokats.
Let the magic begin !!!!!!!
01-12-2019 08:27 AM
So happy you received yours, mine should arrive wednesday. I really love this cream. Enjoy
Get sneak previews of special offers & upcoming events delivered to your inbox.
*You're signing up to receive QVC promotional email.
Find recent orders, do a return or exchange, create a Wish List & more.
Privacy StatementGeneral Terms of Use
QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. QVC's Privacy Statement does not apply to these third-party web sites.
© 1995-2024 QVC, Inc. All rights reserved. | QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788