Beauty

[kalicat]

Is anyone else having trouble ordering online at QVC. I have no problems with other online sellers.

[beach-mom]

A few weeks ago I was having trouble. I was using Google Chrome. I called our service provider about it and they told to try Internet Explorer. I had no trouble with that. Even though I like Google Chrome, I can't see videos here or order, so I'm using IE.

[kalicat]

I use Chrome but tried Explorer and got the same results with both. It said Cookie error.

[ginabfly]

I would clear your cookies and cache, that might hopefully help.

[beach-mom]

On 2/10/2015 kalicat said:

I use Chrome but tried Explorer and got the same results with both. It said Cookie error.

I would call your service provider and tell them what's happening. It was frustrating for me because Chrome was what I had been using all along. The tech said there were some problems with some of the updates (?). Good luck!

[kalicat]

Thanks all. I had so many problems with explorer that i was forced to use chrome. I will try clearing cookies and see if that helps.

[circles]

I know I can't get online to order the TSV.....I was surprised I was able to get on here....

I, too, went to the other two shopping sites and had no problem....why is it always the Q...that has this issue.....

[betteb]

On 2/10/2015 kalicat said:

I use Chrome but tried Explorer and got the same results with both. It said Cookie error.

That happened to me earlier. I did a disc cleanup, cleared my cookies and restarted. It's fine now.

I use Chrome and I am able to see videos, etc.

beach-mom Maybe you need to install an extension to see the videos? I'm not enough of a techie to know which one..maybe someone else knows?

[Meeras]

i m to using ie most of time now..

[beach-mom]

On 2/10/2015 betteb said:

On 2/10/2015 kalicat said:

I use Chrome but tried Explorer and got the same results with both. It said Cookie error.

That happened to me earlier. I did a disc cleanup, cleared my cookies and restarted. It's fine now.

I use Chrome and I am able to see videos, etc.

beach-mom Maybe you need to install an extension to see the videos? I'm not enough of a techie to know which one..maybe someone else knows?

I not at all a techie! No really, when I called I told the tech that Chrome was working fine previously. That's all I used. I could watch videos and order, then one day I couldn't do either. I could on other sites, just not QVC. He went through everything - took over the computer - then just said to try IE. Again, he said it was probably an issue with Chrome updates.

All I know is IE is working fine. I can watch videos and order.