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04-04-2016 05:53 PM
I just received today and thought I had gotten two, but one was the container and the other a refill?? I opened the container which was alittle tricky but after many attempts can't figure out how to get the foundation in there. And from the reviews if I don't it appears it will vanish because it needs the airtight closure of the container. Any help ? I might return it even if it is good, makeup shouldn't be this hard!!
04-04-2016 06:20 PM
I ordered and should have it tomorrow. I would suggest reviewing the presentation online. The rep demonstrated how to open andnalsonstressed use of the sponge provided.
04-04-2016 07:11 PM
I did get the compact open but there is nothing inside. There is a separate box with the foundation marked "refill" but for the life of me I can't figure out how to get it into the compact! When you get it let me know if you can figur it out!!!
04-04-2016 07:46 PM
Is it magnetic or is there a small tab to pull and expose adhesive
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@getch wrote:I did get the compact open but there is nothing inside. There is a separate box with the foundation marked "refill" but for the life of me I can't figure out how to get it into the compact! When you get it let me know if you can figur it out!!!
04-04-2016 10:03 PM
There's a video that shows how to assenble the compact for the Kose Gel Foundation.
It's to the right of the product demonstration video.
04-05-2016 04:53 PM - edited 04-05-2016 04:54 PM
From the instructions included in the box for the 'refill':
"To remove refill cartridge, apply a light, upward pressure at indicated notch. Push firmly into travel compact. "
I know what you mean about opening it up, it was a bit puzzling, but you can't turn it too far or it will lock.
I watched the video and had no problem at all.
Just received it today, seems very nice and is cool to the touch. I can see where it is buildable and also very minimal coverage.
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