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Super Contributor
Posts: 280
Registered: ‎01-09-2011

I finally convinced my hubby to buy the Tova limited edition perfume set for me for Christmas. I really wanted this and had been looking forward to receiving this beautiful set. Yesterday, I got notice via email that this was out for delivery in my area. I kept a look out for UPS, as my fur kids try to eat the UPS man and truck. About 6 P.M., I saw the UPS van speed by my house and just got a weird feeling. I went on line and the tracking info said it had been delivered at 6p.m. Delivered? Where? Not here. I called the Q, just to get the same tracking info that I had just looked up, and was told they could not act until the 8th. THE 8TH!!! Tova is "retiring" this set after the end of this month! I am so bummed. I am hoping the neighbor UPS delivered this to will be honest and either return it to UPS or walk in down to my house, but I am not expecting such morality in this area. I posted this here as the Beauties on this board have become my "friends" over the years. {#emotions_dlg.crying} {#emotions_dlg.crying}

Honored Contributor
Posts: 25,929
Registered: ‎03-09-2010

I would call UPS and say it is saying on the tracking it was delivered but it wasn't so you want to know where it went.

Esteemed Contributor
Posts: 6,539
Registered: ‎11-23-2013

Don't underestimate your neighbors.

I order specialty ingredients from an online market. FedEx delivered it to the wrong address. 2 days later, the neighbor brought the box to me with everything intact.

Call UPS instead of Q! They can do something now, not in a week.

Get your flu shot...because I didn't.
Respected Contributor
Posts: 2,851
Registered: ‎03-27-2011

Contact UPS. Also on your tracking did it say something like "met man/woman/customer at door" ? I live in an urban neighborhood and am very careful to follow the tracking on my personal account with UPS. It is free to sign up. I like UPS the best of the companies , of course the regular man in brown is very reliable and good at his job. I am glad when something is delivered by UPS and not their competition .

Good luck.

Also in line with HonnyBrown's comment maybe your neighbor is concerned about bringing over because of your fur children. If you feel safe doing so you might go ask if something for you was delivered there by mistake.

Respected Contributor
Posts: 4,206
Registered: ‎08-08-2011

I agree - call UPS. They will try to track it down.

Respected Contributor
Posts: 4,223
Registered: ‎03-10-2010

^^^ Yes, call UPS. The very same thing happened to me years ago with a huge Tova collection that was a TSV. The Q basically shrugged their collective shoulders and said, "too bad - can't do anything about it". UPS at least tried to recover it from the recipient but had no luck. No one would answer the door. They left a message at their door telling them to call asap for recovery. Never did. Never got my collection. Sure hope someone smelled good for a long time. (This was before the formula changed. So it was the real thing.) {#emotions_dlg.sad}

If your face brightens when you meet a friend, you have struck gold. - unknown
Super Contributor
Posts: 790
Registered: ‎09-05-2010

A few years ago UPS delivered my package to my next door neighbor. I also saw the truck speed by and walked next door, and sure enough, there was my package with my name on it. My neighbor would have returned it, but he wasn't home so just took it. Just last week I was waiting for a UPS package containing my insulin pen needles. After waiting till after 9, I looked at my online tracking which claimed the package had been delivered. I started to go to some of my neighbors (I live in a complex now) when I thought just in case, I would check the back door. Sure enough, there it was.

Honored Contributor
Posts: 11,674
Registered: ‎03-09-2010

I've called UPS immediately when something like that has happened. They contacted the driver to track down the package.

Honored Contributor
Posts: 15,029
Registered: ‎03-15-2014

I guess you won't be one of those giving a gift to your UPS man.

Super Contributor
Posts: 280
Registered: ‎01-09-2011

Faith in my neighbors (somewhat) restored. A lady drove up from 61, I live at 51, gave me the package, and said she returned home at 10:30 last night and thought it was too late, I thank you all for your input and support. I will know what to do in the future should this happen again.