I think some people miss the point of these forums. Via the forums we are telling QVC what we like and what we don't like. We encourage others to buy and we even discourage others. I'm really surprised they don't delete the posts telling people where else to buy the same/similar products.
QVC must be getting something out of these boards or they wouldn't pay the money it costs to maintain them. There are virtually no advertisements other than what WE post.
The fact that over and over again we post complaints about pricing and/or shipping means there is a better chance that QVC will take notice and make a change we consider positive. Not a sure thing but better than saying nothing at all. Some of us want to make QVC a better place to shop for US. We don't want to simply stop coming here because we aren't happy anymore. And I don't think QVC wants that either. They want to know why we aren't buying.
I think it's good for everyone to state what they like or don't like. And other posters telling them that they are wrong to complain, or are too poor to afford the prices, or it's been like this forever, etc. are missing the point the OP is trying to make.
KJPA