Beauty

[Pecky]

I received mine also and it was the white jars.  I think the darker jar is the new packaging as I have been auto delivery for two years  and I have always gotten the white jars.

[SilleeMee]

I would email his website and ask why there are different labels.

[Shelbelle]

From what I can tell, the black labeling is old, the black jars are mainly what I see listed on ebay. 

[sueinsf]

Thanks everyone.  I did contact their website and gave them the code from the bottom of the jar so at least I can hopefully find out how long they are good.  I'm sure I will use them up beforehand, but would still be nice to know.

[Valstybaby]

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@sueinsf wrote:

Thanks everyone.  I did contact their website and gave them the code from the bottom of the jar so at least I can hopefully find out how long they are good.  I'm sure I will use them up beforehand, but would still be nice to know.

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Would like to know what they say because mine are coming on Monday. 

Thank you 

[weezer111]

JUST RECEIVED MINE AND THEY ARE IN THE WHITE JARS.  FIRST TIME ORDERING THEM, SO I AM ANXIOUS TO TRY THEM.

[sueinsf]

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@Valstybaby wrote:

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@sueinsf wrote:

Thanks everyone.  I did contact their website and gave them the code from the bottom of the jar so at least I can hopefully find out how long they are good.  I'm sure I will use them up beforehand, but would still be nice to know.

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Would like to know what they say because mine are coming on Monday. 

Thank you 

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@Valstybaby Curious - did you get the white or black jars?  I heard back from NassifMD and they told me my jars were produced in January 2020 and were good until January 2022.  Good for 6 months once opened.

So I'm guessing you all got newer/fresher product.  I should be able to use mine by next January (even though I may alternate at some point with other product) but not thrilled that mine was already a year old before it even shipped.  I may contact HSN about that.

[Shelbelle]

My 2 cents says to call HSN CS and ask at least for a partial refund. You obviously got older product, the white jars were the ones shown on air, and that is new product and what you ordered in good faith. . I would be willing not to return them but you deserve some kind of credit. After all it is 3 jars we are talking about, not just one. 

[sueinsf]

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@Shelbelle wrote:

My 2 cents says to call HSN CS and ask at least for a partial refund. You obviously got older product, the white jars were the ones shown on air, and that is new product and what you ordered in good faith. . I would be willing not to return them but you deserve some kind of credit. After all it is 3 jars we are talking about, not just one. 

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Thanks @Shelbelle.  I agree.

[Shelbelle]

Sue, please keep us posted if you call, I would love to hear what HSN says, my experience with their CS is usually very positive.