MALLY/Mally's team!!!! PLEASE read!!! - Page 2

HappyDaze · ‎06-13-2012

On 2/23/2015 SnowKita said:
On 2/23/2015 HappyDaze said:
On 2/23/2015 SnowKita said:
On 2/23/2015 HappyDaze said:
Maybe this was a concerted move?
Hi HappyDaze- to what end?

I'm not sure- like no longer having a separate website so you'd have to shop ulta, birchbox, beauty.com, qvc, etc? Hopefully not going to become a Gunthy renker situation like Dr. D. It just seems odd and since people are commenting about the issue and they are not responding or fixing it (should be a quick and easy fix, honestly), it just seems like it was intentional? Just thinking out loud here...

. Oh, stop thinking out loud! That would be a SAD thing. I like her sales/. Say it ain't so, take it back ;-)

haha, I take it back. Smile I like her sales too and hope she doesn't go that route.

Porcelain · ‎02-19-2014

They are probably having website problems. Maybe they were hacked or they updated something on their server (or on the server their website service uses) and it caused a big problem. I'd give it time and I'm sure Mally will let us know what is up.

When you’re accustomed to privilege, equality feels like oppression.
"Power without love is reckless and abusive, and love without power is sentimental and anemic." - Dr. Martin Luther King Jr

dooBdoo · ‎06-27-2010

SnowKita, I was just reading through some of the comments on Mally's Facebook page and found this:

[name omitted] February 21 at 10:17 am: "I'm trying to access the Mally Beauty website to check my order status but keep being redirected to this page. Yesterday the website was totally unresponsive but today I keep being redirected here. Is there another way to check my order status? Thank you!"

Mally Beauty
February 21 at 3:40pm
"Hi Miss Micah, we have temporarily taken our site down for maintenance. Email info@mallybeauty.com and they can help you!"

Few things reveal your intellect and your generosity of spirit—the parallel powers of your heart and mind—better than how you give feedback.~Maria Popova

SnowKita · ‎03-16-2010

On 2/23/2015 dooBdoo said:
SnowKita, I was just reading through some of the comments on Mally's Facebook page and found this:

[name omitted] February 21 at 10:17 am: "I'm trying to access the Mally Beauty website to check my order status but keep being redirected to this page. Yesterday the website was totally unresponsive but today I keep being redirected here. Is there another way to check my order status? Thank you!"

Mally Beauty
February 21 at 3:40pm
"Hi Miss Micah, we have temporarily taken our site down for maintenance. Email info@mallybeauty.com and they can help you!"

--Well. thanks again dooBdoo :-) -I hope the temporary part is true. What an odd way to do maintainence. Don't sites usually just have a page that says 'temp. down d/t maintainence, please come back later?' And this seems quite long compared to others I have seen.

dooBdoo · ‎06-27-2010

On 2/23/2015 SnowKita said:
On 2/23/2015 dooBdoo said:
SnowKita , I was just reading through some of the comments on Mally's Facebook page and found this:

[name omitted] February 21 at 10:17 am: "I'm trying to access the Mally Beauty website to check my order status but keep being redirected to this page. Yesterday the website was totally unresponsive but today I keep being redirected here. Is there another way to check my order status? Thank you!"
<<br />
Mally Beauty February 21 at 3:40pm "Hi Miss Micah, we have temporarily taken our site down for maintenance. Email info@mallybeauty.com and they can help you!"

--Well. thanks again dooBdoo :-) -I hope the temporary part is true. What an odd way to do maintainence. Don't sites usually just have a page that says 'temp. down d/t maintainence, please come back later?' And this seems quite long compared to others I have seen.

I can see why they might redirect in order to allow customers to see updates and ask questions. However, I do think the length of downtime is strange. I just looked on the Facebook page again and there's another response by Mally Beauty, from about 45 minutes ago, nearly identical to the one from 2/21.

Few things reveal your intellect and your generosity of spirit—the parallel powers of your heart and mind—better than how you give feedback.~Maria Popova

SnowKita · ‎03-16-2010

On 2/24/2015 dooBdoo said:
On 2/23/2015 SnowKita said:
On 2/23/2015 dooBdoo said:
SnowKita , I was just reading through some of the comments on Mally's Facebook page and found this:

[name omitted] February 21 at 10:17 am: "I'm trying to access the Mally Beauty website to check my order status but keep being redirected to this page. Yesterday the website was totally unresponsive but today I keep being redirected here. Is there another way to check my order status? Thank you!"
<<br />
Mally Beauty February 21 at 3:40pm "Hi Miss Micah, we have temporarily taken our site down for maintenance. Email info@mallybeauty.com and they can help you!"

--Well. thanks again dooBdoo :-) -I hope the temporary part is true. What an odd way to do maintainence. Don't sites usually just have a page that says 'temp. down d/t maintainence, please come back later?' And this seems quite long compared to others I have seen.

I can see why they might redirect in order to allow customers to see updates and ask questions. However, I do think the length of downtime is strange. I just looked on the Facebook page again and there's another response by Mally Beauty, from about 45 minutes ago, nearly identical to the one from 2/21.

-Agreed, way too long for 'maintenance'. Also, they redirect to FB but then barely address the issue & give NO updates. no good