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02-19-2011 12:25 PM
This was the 3 piece with the Hydroshield Cleanser, the Vitamin C pads and the nightime retinol serum.
I just got mine yesterday - I have never used Dr. Denese products before.
Question for those of you who got it - how did yours arrive? My cleanser bottle was sealed - had to pull the seal off the top and insert the pump. However, the PADS were just open - I opened the jar and the pads just came out - I would have thought that since these are supposed to remain wet they should have had a seal - did yours come that way.
Same with the Retinal night seum - just opened the top and the pump was there and had to prime to start using.
My main concern is the pads - if any of you could tell me if you jar of pads came without a seal I would greatly appreciate it. Customer service can't tell me and I dont' want to wasy $100+ dollars and/or wait to return and receive another..
Thanks in advance for your help - you girls here are wonderful.
Have a good day.
Suezen
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