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05-24-2019 03:43 PM
Has anyone else received the 3-piece L'Occitane TSV? Disappointing shipping! Large sizes of Almond Hand Cream, Body Lotion and Shower Oil are some of my Favorites so I ordered this set on Auto Delivery. The Hand Cream was the only item in a separate box; the other 2 were loosely covered in bubble wrap (not the usual upscale L'Occitane packaging). My bottle of Lotion has a 'twist & pump' defective top, cheap plastic which broke off and can't be mailed back. Now I await a call from a Supervisor for a solution. I'm all for Super-Sizing a popular product, and even more happy about Kits, Special Prices and Auto Delivery, and wondering if anyone else received a defective pump in this kit? I don't know what QVC will do about this yet......
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