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04-30-2018 12:06 AM - edited 04-30-2018 12:12 AM
@jazzbabe Thanks! Not the year out like CS told me. I've never heard that physical sunscreen might not expire. I think the ingredients break down.
@CoastalGal glad you got some,! Time is ticking.....do I take a chance and get 2 more and then call tomorrow and try to get some kind of guarantee that it should be a year until it expires? We know the bottles @jazzbabe got are 10/18. I don't see any kind of note on the product page warning about it. accck 😜
04-30-2018 02:04 AM
I've never used the tinted version but I used the untinted version a few years ago. When I got it from Sephora, it was good for about 2 years. When I got it from Josie's site, it was good for not even a year. I suspect that they are clearing out old stock with these "deals". I won't buy from the site anymore. I can't even use 1 4oz bottle by 10/18 and it's not a deal if you have to throw out most of it.
05-01-2018 04:46 PM
@sueinsf wrote:I've never used the tinted version but I used the untinted version a few years ago. When I got it from Sephora, it was good for about 2 years. When I got it from Josie's site, it was good for not even a year. I suspect that they are clearing out old stock with these "deals". I won't buy from the site anymore. I can't even use 1 4oz bottle by 10/18 and it's not a deal if you have to throw out most of it.
I agree. They are deliberately selling old stock. I emailed them to ask if I could swap out with product that has a 2019 exp date. This is their response,
"Thanks for writing in. We apologize for any confusion, since this particular batch of sunscreens does have a shelf life of about 6 months (part of why they are so severely discounted), which means we are unable to provide exchanges with a different shelf life. We apologize once again for any inconvenience, and, if you're still unhappy with your purchase, we welcome you to return the items for a refund here: https://www.josiemarancosmetics.com/a/returns"
I feel that isn't right. If we would have known this ahead of time, many of us would have never purchased.
05-01-2018 05:10 PM
The one I am currently using up ~ i am sure is past its expriation date ~ but it still smells fine ( someitmes they get that bad smell )
I'm ok if the sunscreen has lost some if its potency ~ its spf 47 so it should still have some block left in it
05-01-2018 10:43 PM
@susandee wrote:
@sueinsf wrote:I've never used the tinted version but I used the untinted version a few years ago. When I got it from Sephora, it was good for about 2 years. When I got it from Josie's site, it was good for not even a year. I suspect that they are clearing out old stock with these "deals". I won't buy from the site anymore. I can't even use 1 4oz bottle by 10/18 and it's not a deal if you have to throw out most of it.
I agree. They are deliberately selling old stock. I emailed them to ask if I could swap out with product that has a 2019 exp date. This is their response,
"Thanks for writing in. We apologize for any confusion, since this particular batch of sunscreens does have a shelf life of about 6 months (part of why they are so severely discounted), which means we are unable to provide exchanges with a different shelf life. We apologize once again for any inconvenience, and, if you're still unhappy with your purchase, we welcome you to return the items for a refund here: https://www.josiemarancosmetics.com/a/returns"
I feel that isn't right. If we would have known this ahead of time, many of us would have never purchased.
@susandee I learned my lesson before - at least they are admitting to you now that they are selling off old stock! Yes, you can probably use them somewhat after that expiration date but I wouldn't keep two 4 oz bottles only good for 6 months. I'd return them.
05-01-2018 11:06 PM
well I'm glad I didn't get 2 more! I'm disappointed that the CS I called good me they would be a year out until expiration. I'm ok with the 10/18 date like @CoastalGal because I think a few months past are ok. I'm sure I will be done with them by December. I have looked on eBay and people are buying and selling some that expired 12/17. That's not something I would be comfortable with.
@susandee Thanks for posting your response from JM's CS. Obviously not what I was told. They really should have posted this info on the product page.
05-02-2018 11:15 AM
@Suebdoo wrote:well I'm glad I didn't get 2 more! I'm disappointed that the CS I called good me they would be a year out until expiration. I'm ok with the 10/18 date like @CoastalGal because I think a few months past are ok. I'm sure I will be done with them by December. I have looked on eBay and people are buying and selling some that expired 12/17. That's not something I would be comfortable with.
@susandee Thanks for posting your response from JM's CS. Obviously not what I was told. They really should have posted this info on the product page.
I contacted CS through email and was shocked when they actually put in writing!
05-30-2018 01:20 PM
Fyi: Josie’s website has the BOGO deal on the 4oz tinted again.
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