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Frequent Contributor
Posts: 121
Registered: ‎02-21-2015

Josie Maran Body Butter Moldy

Has this happened to anyone else? It was only opened for a few months.

Respected Contributor
Posts: 4,396
Registered: ‎12-24-2010

Re: Josie Maran Body Butter Moldy

I'm surprised but.........when she offers 8 - 10 big jars of BB for cut rate price I always wonder 'why?"   I don't want to warehouse her product so I refuse to bite even for an attractive price.  I buy only 1 or 2 jars at a time - guess I could also get a 'bad' batch.

Respected Contributor
Posts: 3,389
Registered: ‎01-09-2011

Re: Josie Maran Body Butter Moldy

When I tried the Body Butter, I was annoyed that for such a "premium" product, it was packaged so poorly. i.e. unsealed. So I guess it's no surprise to me that it is moldy!

 

I won't be buying more until this issue is remedied!

"Cats are poetry in motion. Dogs are gibberish in neutral." -Garfield
Respected Contributor
Posts: 3,272
Registered: ‎11-24-2011

Re: Josie Maran Body Butter Moldy

I just took a look at my past orders and they only go back thru 2017 so I must have gotten my jar before then cause it's not listed. I still have about a quarter of the jar (13.5oz) left (I don't use it all that often, too oily for me) but no mold after all this time. I know some ladies say it's not oily or greasy but if you've watched the ladies apply it when Josie is on you know it's greasy.

Honored Contributor
Posts: 17,416
Registered: ‎07-21-2011

Re: Josie Maran Body Butter Moldy

@staceyluvsyou  Send her an email on her website and explain the situation and where you purchased, etc.  

Trusted Contributor
Posts: 1,802
Registered: ‎03-19-2010

Re: Josie Maran Body Butter Moldy

@staceyluvsyou 

 

I have seen only a couple of complaints about a product getting mold, but it was about the Divine Drip, never the body butter. 

 

I know that it isn't wise to keep any product that has natural ingredients in an envioirment that is warm. My body butter always lasts me at least 3 months once opened and I've never had a problem. 

 

I feel sure that if you contact Josie, she will make it right if QVC doesn't.   

Valued Contributor
Posts: 558
Registered: ‎04-27-2015

Re: Josie Maran Body Butter Moldy

[ Edited ]

The one I'm using now has been opened for months.  No problem here.  I would contact her company too.

Honored Contributor
Posts: 8,634
Registered: ‎03-09-2010

Re: Josie Maran Body Butter Moldy

I would contact QVC first.    I tried her body butter and didn't care for it.  I like others better.  JMO

Honored Contributor
Posts: 20,966
Registered: ‎05-10-2010

Re: Josie Maran Body Butter Moldy

Call QVC's customer service.  It's a defective product so you should get a full refind, including shipping and you should not have pay the return shipping fee.  

Respected Contributor
Posts: 3,550
Registered: ‎08-22-2013

Re: Josie Maran Body Butter Moldy

I've never had a problem either.  I wonder if you received an old product.