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06-02-2019 05:03 PM
Has this happened to anyone else? It was only opened for a few months.
06-02-2019 05:15 PM
I'm surprised but.........when she offers 8 - 10 big jars of BB for cut rate price I always wonder 'why?" I don't want to warehouse her product so I refuse to bite even for an attractive price. I buy only 1 or 2 jars at a time - guess I could also get a 'bad' batch.
06-02-2019 05:39 PM
When I tried the Body Butter, I was annoyed that for such a "premium" product, it was packaged so poorly. i.e. unsealed. So I guess it's no surprise to me that it is moldy!
I won't be buying more until this issue is remedied!
06-02-2019 05:42 PM
I just took a look at my past orders and they only go back thru 2017 so I must have gotten my jar before then cause it's not listed. I still have about a quarter of the jar (13.5oz) left (I don't use it all that often, too oily for me) but no mold after all this time. I know some ladies say it's not oily or greasy but if you've watched the ladies apply it when Josie is on you know it's greasy.
06-02-2019 05:42 PM
@staceyluvsyou Send her an email on her website and explain the situation and where you purchased, etc.
06-02-2019 05:56 PM
I have seen only a couple of complaints about a product getting mold, but it was about the Divine Drip, never the body butter.
I know that it isn't wise to keep any product that has natural ingredients in an envioirment that is warm. My body butter always lasts me at least 3 months once opened and I've never had a problem.
I feel sure that if you contact Josie, she will make it right if QVC doesn't.
06-02-2019 05:56 PM - edited 06-02-2019 11:08 PM
The one I'm using now has been opened for months. No problem here. I would contact her company too.
06-02-2019 06:09 PM
I would contact QVC first. I tried her body butter and didn't care for it. I like others better. JMO
06-02-2019 07:43 PM
Call QVC's customer service. It's a defective product so you should get a full refind, including shipping and you should not have pay the return shipping fee.
06-02-2019 07:54 PM
I've never had a problem either. I wonder if you received an old product.
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