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02-06-2018 07:18 PM
I just received my tSV I wanted to smell the whipped cream and when I opened the jar there was a huge hole in the middle Did antone else get this If you did are you returning it Much of the cream sank in the middle
02-06-2018 07:28 PM
FYI...I have heard many complaints regarding this. While I agree that the on air presentation is very misleading, we must keep in mind that the products are sold by weight not volume. You will see the amount listed on the front of the container. When you open it, that was an air bubble that happens after it settles. If it was filled to the brim and shipped, it would explode when opened.
Also remember, when you purchase other products, such as cereal, chips, etc, they are not filled to the brim. They are also sold by weight, not volume. Same concept.
I do wish Josie would stop the on air presentation with it filled to the brim. It is very misleading. She is getting a lot of negative comments and ratings because of this. She is only hurting herself.
02-06-2018 08:13 PM
02-06-2018 09:41 PM
Thank you both so much It makes sense.
02-07-2018 04:53 PM
When I opened mine the was a void from top to bottom on one side. Sadly, I listened to the hosts and ordered the scented option. So sorry I did. Not at all as described. And, when I tried to change to the unscented for future shipments, I was informed that no changes can be made.
Yes, I think her presentations are misleading!
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