Beauty

[susandee]

My "It Cosmetics CC Your Most Beautiful You" A/D Shipment #2 was placed on backorder. Is this across the board? Hope it doesn't turn into a cancellation like the Tarte TSV.

[BrerRabbit]

that was a jumbo size of CC cream! I immediately skipped the June shipment and am hoping to get another delivery in October..

[JeanLouiseFinch]

Yes. My second shipment was originally scheduled to go out on June 28th, but I received a backorder notice. In another thread on this topic, another poster (sorry I don't remember who to give credit to) reported that she had spoken to CS and that the second shipments would be going out around July 9th. I have not received a shipping notice yet, but my second shipment has changed "release" status. That makes me think it will ship soon.

[TiredOfNewNames]

If I check for this order under "Auto Delivery," the status is shown as "Release," but on my Orders page, it is still showing as "Backordered."

I haven't received any email regarding this shipment, other that the notice that it has been "delayed."

[Sunnycorle]

Mine is on back order too.

[haleypie]

I am pretty sure I ordered mine "on the day", and mine is scheduled for release on July 12. It's still looking good. My GUESS - only a guess! - is that those of you who ordered early with the pre-sale might be having your shipments delayed until the full stock is in, which would be 90 days (or whatever the spacing was) after the presentation day. I betcha they all release at the same time, on the official release date.

Does that seem consistent with what you're experiencing?

[Buck-i-Nana]

I received a backorder e-mail today too. I'm not out, so it's not a big deal, but QVC sure does seem to have a lot of problems with their auto-delivery programs.

[MaggieOla]

I didn't order this TSV, but I did get the one before it with the new sensory primer. I was supposed to get my second delivery months ago, but it was on backorder, then just plain out of stock. I still haven't received it....when I called to check on it, I was told that "there are only enough to fulfill the auto delivery orders". Hello!! I AM on auto delivery....that's why I'm wondering how you can't possibly have enough kits to satisfy the customers who ordered this stuff 3 months before shipping the second delivery. Its surely not the end of the world, but its surely much more affordable than replenishing all the pieces separately as i run low. I hope they get it all sorted out for you.

[cw88]

On the IT facebook page, they said yesterday that QVC is working to remedy the situation, so it sounds like they have gotten the shipment to QVC for us.

[Buck-i-Nana]

On 7/10/2014 MaggieOla said: I didn't order this TSV, but I did get the one before it with the new sensory primer. I was supposed to get my second delivery months ago, but it was on backorder, then just plain out of stock. I still haven't received it....when I called to check on it, I was told that "there are only enough to fulfill the auto delivery orders". Hello!! I AM on auto delivery....that's why I'm wondering how you can't possibly have enough kits to satisfy the customers who ordered this stuff 3 months before shipping the second delivery. Its surely not the end of the world, but its surely much more affordable than replenishing all the pieces separately as i run low. I hope they get it all sorted out for you.

I was reading on the WEN board a while back that there's an option on the A-D edit/cancel to increase the number of items you want, and one of the ladies was told that she may not receive her auto-delivery seasonal because of so many people increasing their order qty. That makes absolutely NO SENSE to me that QVC would do that.