Beauty

Quick links
Turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Do you mean 
Reply
Contributor
AMJ1234
Posts: 28
Registered: ‎03-10-2010

Isn't ALL beauty on 5 easy payments?

‎07-24-2020 11:57 AM

I'm confused - there is a large banner at the top of the QVC landing page advertising 5 easy payments on all beauty, however, I tried ordering a Josie Maran set and it's only on 3 easy payments - actually I noticed several of her items only have 3 easy payments.  I contacted online customer service and was told - well, it just shows this one is on 3 easy payments - um, is this not considered a beauty item?  The set contains mascara, lip gloss....I thought these were beauty products?  I contacted customer service via the phone and was told the same thing.  I am disappointed that neither one of the reps I contacted offered to give me 5 easy payments.  Bad customer service.  

 

I know some people don't use easy pay, but I do...it helps me with budgeting.

Report Inappropriate Content
Message 1 of 3 (597 Views)
Reply
Honored Contributor
KingstonsMom
Posts: 19,658
Registered: ‎03-09-2010

Re: Isn't ALL beauty on 5 easy payments?

‎07-24-2020 12:05 PM

@AMJ1234 

 

Send an email to the Customer Care Team at QVCSocialTeam@QVC.com, they will help you and respond quickly!

 

And welcome to the forums!

You never know how strong you are until being strong is the only choice you have.
Report Inappropriate Content
Message 2 of 3 (590 Views)
Reply
Contributor
AMJ1234
Posts: 28
Registered: ‎03-10-2010

Re: Isn't ALL beauty on 5 easy payments?

‎07-24-2020 02:31 PM

@KingstonsMom

 

Thank you for the suggestion.  I will reach out.  

Report Inappropriate Content
Message 3 of 3 (533 Views)
Reply