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05-06-2019 06:34 PM
how long do you have to charge it at first?
can’t find instructions
05-06-2019 07:44 PM
I charged mine at least 12 hours. It was overnight into the next morning. And that was yesterday. Today it worked before I left for the day and when I got home the red light was flashing.
05-07-2019 04:47 PM
Mine is wonderful. Holding charge. In fact, Haven't needed to charge since the first time. Love, my mirror. Can't imagine living without.
05-07-2019 05:19 PM - edited 05-07-2019 05:23 PM
I charged mine for less then 12 hours, and it’s working fine. I just charged until the light turned green. It’s holding the charge just fine and I’ve used it many times during the last few days. I packed it rolled in a towel the very next day and it was pretty handy at my destination that only had one mirror in the bathroom with multiple people trying to get ready for graduation.
* I sure would like a travel case at this price point, especially when the vendor kept pointing out she travels with hers... I suppose I would purchase it separately, if offered, so long as it’s not rediulously expensive. I would love to protect my pricey mirror.
05-07-2019 05:38 PM
05-08-2019 05:31 AM
@curlygirl13 This happened to Me. I contacted CS at Simplehuman and their CS is excellent, and they helped me to “reset” the mirror, and mine has been great. Mine hold a charge so well.
You should contact them and have them help you. I’m so glad I did. QVC won’t be any help with doing a reset. Hope that helps. 🙂
05-08-2019 10:07 AM - edited 05-08-2019 10:08 AM
@wvumountiefan NO QVC customer service was no help at all. In fact, I was reprimanded for my language for using the word ****** to desribe the fact I spent $150 on a piece of ****** that doesn't hold a charge and the customer service rep told me I was using vulgar language. Oh my god! They're even blanking it out here. It rhymes with wrap. Really??
05-08-2019 02:17 PM
@curlygirl13 I really encourage you to contact the Simple Human CS. I think I did mine as a live chat. I can’t remember.
05-08-2019 02:28 PM
@KentuckyWoman wrote:Mine battery didn't hold either. This mirror isn't worth the money. I've already sent mine back.
I agree... not worth the cost...I have had my Floxite natural daylight mirror for 10 years. As I said in a previous post...I even purchased a backup mirror for when this one goes...Floxite is a great mirror. No distortion. Natural light. Nothing fancy...just plug it in. Less than half the price of the Simple Human one. Sometimes basic is better.
05-08-2019 06:49 PM
@Mombo1 wrote:
@KentuckyWoman wrote:Mine battery didn't hold either. This mirror isn't worth the money. I've already sent mine back.
I agree... not worth the cost...I have had my Floxite natural daylight mirror for 10 years. As I said in a previous post...I even purchased a backup mirror for when this one goes...Floxite is a great mirror. No distortion. Natural light. Nothing fancy...just plug it in. Less than half the price of the Simple Human one. Sometimes basic is better.
@Mombo1 I completely agree with you. I've had my Floxite mirror for over 15 years and it's never let me down. I also bought another specifically for travel. I purchased one for both of my daughters and my sister because they all loved mine. The Floxite mirror is definitely worth every penny. Although, I have noticed that the price is much lower now than when I purchased mine.
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