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Last week I wrote about receiving 4 bottles of SAM mousse that had leaked during shipment.
Last night in the shower, I was using my WEN comb from the 8oz remoist mask/comb duo from Chaz's last show. Well, the comb snapped in two (at the thinner part).
HELLOOOOOO- I AM TOTALLY WEN-CURSED!!!!!
Customer service did give me a partial refund, though.
Has anybody else been WEN-cursed recently or is it just me? 
When I ordered the 613 gallon it arrived broken and all over the box. Then when I called for a replacement they sent it and it was stuck at "billing information received" on the tracking for two weeks and finally I called AGAIN and they said they had no more in stock 
about a month or two later I ordered the TSV of the 5 CCs... The package got stolen. Then I ordered the kit with TT CC, TT remoist, SAM CC, and SAM mousse and the moist spilt all over the package lol. I was hesitant to order again but everything has been fine since.
about a month or two later I ordered the TSV of the 5 CCs... The package got stolen. Then I ordered the kit with TT CC, TT remoist, SAM CC, and SAM mousse and the moist spilt all over the package lol. I was hesitant to order again but everything has been fine since.
When I ordered the 613 gallon it arrived broken and all over the box. Then when I called for a replacement they sent it and it was stuck at "billing information received" on the tracking for two weeks and finally I called AGAIN and they said they had no more in stock
OMG!
Mine wasn't so bad afterall.
Last week I wrote about receiving 4 bottles of SAM mousse that had leaked during shipment.
Last night in the shower, I was using my WEN comb from the 8oz remoist mask/comb duo from Chaz's last show. Well, the comb snapped in two (at the thinner part).
HELLOOOOOO- I AM TOTALLY WEN-CURSED!!!!!
Customer service did give me a partial refund, though.
Has anybody else been WEN-cursed recently or is it just me?
Wow, I'm sorry to hear that you've has a bit of bad luck with your Wen shipments.
You might give the customer service department at Chaz Dean's salon a call (323-467-6444) and let them know what happened to your comb. You'd just received the comb in the duo set, so it really shouldn't have broken like that (not to mention that it could have had a more dangerous outcome). They really need to be aware of this mishap. The people at Chaz's salon are very nice and maybe they can help you out.
Last December, there was this 4-piece 613 kit that I really wanted because it included travel sizes of the SC and mousse. I'm limited on space in my bathroom, so having small bottles of products is really helpful. Well, I purchased it during the Wen show, but when I checked later somehow it had gotten waitlisted. They kept me on waitlist for about two months and then they notified me that they were sending it to me (not gift-boxed, but that didn't matter). I was so surprised because I didn't think I had any chance of receiving the set.
The travel-sized SC and mousse work so well in my bathroom. lol, I wish I had ordered an extra set. I should have known better!!
-- bebe 
I am not WEN cursed as of yet, but for about a month I thought I was just plain QVC cursed when it came to deliveries! I am sorry to hear about your comb! That is so strange, I have had the same 2 combs since December 2009 and they feel very sturdy and weighted. I wonder if they have changed the combs since 2009? I am glad you got a partial refund, but I know how you feel when it seems like something goes wrong with every order you get. Thankfully my bad luck streak seems to have passed now. 
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