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Respected Contributor
Posts: 4,379
Registered: ‎05-01-2010
Back in May, I bought a Laura Geller special value that included compacts for eye shadow and baked foundation. The hinge on the eye shadow compact broke within a month. Now yesterday, the foundation compact broke at the hinge. These products have not been carried in a makeup case in my purse. They stay stored at home so there is no reason for them to be breaking. Anybody else experience this?
Respected Contributor
Posts: 2,026
Registered: ‎09-30-2012

Call QVC Customer Service & Try to Return them.

~A Picture is Worth a Thousand Words~
Respected Contributor
Posts: 2,350
Registered: ‎03-10-2010
Not with LG, but my IT Celebration foundation has done the same thing. I don't carry it around and only use it at my vanity. Kind of cheap fabrication I guess. I have a Borghese blush container that I have used for years for the mirror (the blush has been used up since the early '80's) and it still works perfectly.
Contributor
Posts: 57
Registered: ‎04-20-2010
Yes! Smiley Sad Just last week the hinge on my Dream Creams Concealer broke, it's had no travel or rough treatment on my end either. Although it is probably 2 years old, imo the hinge should last longer than that. I stopped buying Smashbox products a few years ago due to crumbling (I mean literally falling into pieces!) compacts. I hope Laura's products aren't going down that same road!
Respected Contributor
Posts: 4,838
Registered: ‎03-10-2010

I can't stand it when I have a compact hinge break prematurely. There's no reason for it. Usually, I will never buy that brand again because of poor quality.

Valued Contributor
Posts: 530
Registered: ‎05-14-2010

I have had the exact same problem that her compacts do not hold up. I also have never carried them in my purse. I have only used them on my vanity. I have not had that problem with other brands, even much cheaper ones. I would consider myself to not be rough when it comes to handling my items.

Honored Contributor
Posts: 68,174
Registered: ‎03-10-2010

I've thought for sometime that Laura really ought to be about ready to come up with a new compact. Over the years, I've had several break. I'd also like to see something a little more sleek...


In my pantry with my cupcakes...
Esteemed Contributor
Posts: 5,548
Registered: ‎04-05-2010

Just to add an opposing view {#emotions_dlg.devil2}...I've used LG stuff for years, and never had a hinge break. That includes the ones I carry in my purse!

Occasional Contributor
Posts: 9
Registered: ‎04-01-2012

I also have never had anything break ever...been using LG for 10 years at least and have in the neighborhood of 40 various blush, foundation and bronzer compacts + several of the little eyeshadows. (yes, I'm a Geller junkie!) That being said, I also never carry any of them in my purse. About half the compacts (various brands) I have ever carried in my purse have gotten cracked or broken...so I stopped carrying them with me. Just use those blotting papers on the go.