Hair Issue and Tipping

YoUrBloNde13 · ‎03-10-2010

Last week I finally got my hair done after a several month long hiatus. Back in Feb I went to a salon where the stylist gave me a soft ombre look and I loved it. The salon is very far from me so I decided to try out a different salon closer to me. I knew it would be a bit more expensive but I ended up paying the most I've ever paid (almost $300), and the girl made it look nothing like the picture I showed her. Not only that but she was dead-set on using the bayalge technique (painted highlights instead of foils) I think because it's more expensive, and instead of a refreshed "soft ombre" look, she painted the bottom of my hair a dark brown and added blonde chunks higher than typical ombre, then left the top alone so it looks like I paid $300 for someone to give me roots!

She also told me about a $10 masque she was using on me and I thought she meant if I chose to purchase it, it's $10..but nope it was $10 just for a 2 min treatment she didn't tell me about until it was in my hair and did nothing to help moisturize it! Needless to say I am venting because I am very disappointed in the turnout and service. I don't put a lot of money/effort into my hair so usually whenever I leave a salon it looks better than what I came in with and I'm happy but not this time.

Anyway, I am getting it fixed Friday by a more senior stylist. I am very happy the management staff followed up with me on my experience and wanted to make sure I'm a happy customer. The thing is, I tipped the other stylist a lot of money ($50)..I think for the hot mess on my head she gave me. The new stylist has to fix her mistakes and make sure I'm happy so I'm wondering what is a good tip (if any) for her since they are doing this no charge? Sorry for the long-winded discussion, just annoyed and needed to vent/get your opinions.

Cookie06 · ‎04-24-2010

OMG what part of the country do you live? Is that the going price for a haircolor these days? Wow. I think it would be about $100 or so. I live North of Seattle in a small town.

JeanLouiseFinch · ‎10-03-2011

To the stylist doing the corrective service, it's like a new appointment/service to her and you are a new customer for her. If you were another customer coming in for the same thing, she would be charging the going rate for their salon. Even though you don't have to pay for the actual service, tip according to that (which would be around what you paid the first girl). If the first girl was going to do the corrective service, you would not tip again.

ahoymate · ‎05-30-2010

On 6/10/2014 Cookie06 said:
OMG what part of the country do you live? Is that the going price for a haircolor these days? Wow. I think it would be about $100 or so. I live North of Seattle in a small town.

Going rate you mentioned is what you pay in a big city, nice, hi end salon. Balayage is no more expensive than the foil method. I wouldn't pay for the conditioner unless I was specifically informed it was an extra cost.

I've had many, many, many color redos. You don't need to tip the person again. I mean think about it. You spent how many wasted hours in the chair and left unhappy? No, I'm not tipping for a expensive, time consuming service that I wasn't happy with.

Good luck

JeanLouiseFinch · ‎10-03-2011

On 6/10/2014 Cookie06 said:
OMG what part of the country do you live? Is that the going price for a haircolor these days? Wow. I think it would be about $100 or so. I live North of Seattle in a small town.

She didn't just get color, she went in for a special technique of applying the color to achieve a specific end result. It's a lot more involved than just slapping some color on. More product is used, not to mention the expertise in planning for the right outcome, or the time it takes to put in all the foils. When my daughter does the ombres, she uses foils. I'm sure she doesn't charge $300, but it's not cheap either.

ahoymate · ‎05-30-2010

On 6/10/2014 JeanLouiseFinch said:
On 6/10/2014 Cookie06 said:
OMG what part of the country do you live? Is that the going price for a haircolor these days? Wow. I think it would be about $100 or so. I live North of Seattle in a small town.

She didn't just get color, she went in for a special technique of applying the color to achieve a specific end result. It's a lot more involved than just slapping some color on. More product is used, not to mention the expertise in planning for the right outcome, or the time it takes to put in all the foils. When my daughter does the ombres, she uses foils. I'm sure she doesn't charge $300, but it's not cheap either.

FYI............I get balayage all the time vs. foils. Not more expensive. I don't know about more color being used. But the colorist does need to know the technique.

Most of the color you see on actresses, stars, etc. today is balayage. More natural, soft, grows out better than a hard line foil look.

JeanLouiseFinch · ‎10-03-2011

On 6/10/2014 Skylands said:
On 6/10/2014 JeanLouiseFinch said:
On 6/10/2014 Cookie06 said:
OMG what part of the country do you live? Is that the going price for a haircolor these days? Wow. I think it would be about $100 or so. I live North of Seattle in a small town.

She didn't just get color, she went in for a special technique of applying the color to achieve a specific end result. It's a lot more involved than just slapping some color on. More product is used, not to mention the expertise in planning for the right outcome, or the time it takes to put in all the foils. When my daughter does the ombres, she uses foils. I'm sure she doesn't charge $300, but it's not cheap either.

FYI............I get balayage all the time vs. foils. Not more expensive. I don't know about more color being used. But the colorist does need to know the technique.

Most of the color you see on actresses, stars, etc. today is balayage. More natural, soft, grows out better than a hard line foil look.

There's a way of doing the foils where you don't get that line.

lavendar · ‎03-10-2010

What is ombre? I pay eighty dollars for a mini cap (I think the hairdresser gives me a break; I've been with him forever and he's an employee, he doesn't rent space.) That's a pretty simple color but around here (Boston area) fancy color is very expensive.

ahoymate · ‎05-30-2010

On 6/10/2014 lavendar said:
What is ombre? I pay eighty dollars for a mini cap (I think the hairdresser gives me a break; I've been with him forever and he's an employee, he doesn't rent space.) That's a pretty simple color but around here (Boston area) fancy color is very expensive.

Dark to lighter color:

JeanLouiseFinch · ‎10-03-2011

On 6/10/2014 lavendar said:
What is ombre? I pay eighty dollars for a mini cap (I think the hairdresser gives me a break; I've been with him forever and he's an employee, he doesn't rent space.) That's a pretty simple color but around here (Boston area) fancy color is very expensive.

Usually dark on the top, light on the bottom. Some women do it the opposite way, but either should be well blended.