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02-01-2016 05:02 PM
Customer service wrote back, and said they would address the problem.
02-01-2016 06:52 PM
why don't you provide an example of the product which does NOT list ingredients?
every skin care item i have purchased and others i checked - give the full ingredient deck!!!
there has been no change in format !!
02-01-2016 06:55 PM
@maggie611 wrote:I am one that always checks the ingredients on my beauty products and because QVC does not list these, I rarely shop from their beauty. I am saddened to hear that HSN is following suit. I will also contact them in this regard. Thanks for the information Dazlin.
huh? I haven't had any problems finding the ingredients of the beauty products I've bought on QVC.
02-01-2016 07:07 PM
@Shelbelle wrote:It is now back to the old format!!!
It's a good thing they did that. I bet they got a lot of email complaints.
02-02-2016 05:34 PM
Yes, it is back to the original format. Alot of people did complain, and their beauty community had all complaints, and most said they couldn't shop there any longer.
I did make a point to thank them for the correction, and the rapid response.
Glad the ingredients are back in view!!
Thank-you all who supported and wrote in to them...great team work!!
02-02-2016 05:47 PM
I hadn't noticed, but I'm glad they rectified the situation. It should be mandatory to list a full ingredient deck when selling products which have the ability to cause harm- such as allergic reactions.
While not serious, I know when they changed formats you couldn't get past page 1 of the reviews. Let's hope they fixed that glitch in the system too.
Waving to my friends. I've missed you scoundrels!
02-02-2016 07:04 PM
Good! The new format wasn't a bit friendly. Plus.. wanted to read some reviews which was impossible.
I bought a Smashbox kit w/ eyeliner (smaller size), full mascara & under eye primer (small) from HSN. They had a bigger kit for a better price-per-piece which sold out pretty quickly.
While I haven't been a big fan of Smashbox for a while, I wanted to try this newer mascara "Full Exposure" which gets good reviews from bloggers. Talking about "Made in China"- the mascara is made in Canada, the primer in Belgium & liner in Germany.
I've tried the liner and like- a lot! Now I'm eying the 5 full sized eyeliner set. Will try the mascara tomorrow. Regrets to go OT.
Power in numbers! Great job in using your voices to make a positive change! Or in this case.. change back...
02-03-2016 07:41 AM
I just checked 3 items at random and all had ingredient decks.
On some you had to select "details" amd ingredients appear.
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