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04-30-2021 09:03 AM
HSN canceled my Beekman Lilac soap order today. Emailed me said they are refunding my payment. No reason given at all, but a small credit issued to my account. I ordered the soap the very first day it was online. I have never had this happen before. Have you had an order placed, confirmed, and billed canceled by HSN. I am very disappointed. I really wanted this soap.
04-30-2021 09:14 AM
HSN shows it's sold out. Maybe, can't get anymore...soon.
04-30-2021 11:27 AM
Yes. I've had it happened before with another vendor. It happens. Is there anything sold that is actually essential? At least with HSN they usually will attempt to offer small consolation with a small monetary credit.
04-30-2021 11:43 AM
@cozyseeker wrote:HSN canceled my Beekman Lilac soap order today. Emailed me said they are refunding my payment. No reason given at all, but a small credit issued to my account. I ordered the soap the very first day it was online. I have never had this happen before. Have you had an order placed, confirmed, and billed canceled by HSN. I am very disappointed. I really wanted this soap.
@cozyseeker - I'm sorry this happened! They only had a limited supply and it looks like they over sold it!
I have had a few HSN orders cancelled that were this day only - very popular sell outs. They sent email and put a $5 credit on my account
04-30-2021 11:47 AM
@Chi-town girl Yes, I think they did over sell it. The thing that bothers me is that I placed it so early, before it was presented by the boys. I think it was right after Beauty Report. Anyway, I was really looking forward to it. Allison did say it was in very short supply at that presentation.
05-05-2021 03:02 PM
so sorry to hear your order was cancelled!!!
I placed my order for the lilac soaps on 4. 24th and
received it on 4.28th.
The Beekman website has the Rose Apothecary
Collection with a $5.00 flat fee delivery in case you are
Interested in that particular scent.
05-07-2021 08:29 AM - edited 05-07-2021 09:19 AM
@cozyseeker I buy my homemade soaps from Clayton’s Way Farms, a small mom and pop enterprise in New Hampshire. They have a huge variety of scents including lilac, gardenia, hydrangea etc if you like florals but many other choices as well. I love the lavender oatmeal. The price goes down with the number of bars you purchase. Very prompt and responsive to inquiries.
05-07-2021 10:09 AM
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