Gee, Thanks Ulta! LOL

monicakm · ‎03-16-2010

I decided to return a purchase from Ulta. The phone rep was unable to process a return label. She extended the return time 60 days when I explained to her that I had to drive an hour to get to the store and had a broken knee. For the inconvenience, she was going to send me an online coupon worth $20 Wow, thanks! Wasn't expecting that. I went online to see what I would like to use it for. Apparently I miss understood her accent and the online coupon was for THREE dollars not twenty dollars LOL Bet I can't combine it with the $3 coupon that comes in the circular either. I think I'm all makeup-ed out anyway.

Love my grandkids · ‎11-24-2013

@monicakm "Makeup-ed-out"?? Can't be. Maybe just put a cool cloth on your forehead and rest a bit until the feeling passes

monicakm · ‎03-16-2010

@Love my grandkids

Good idea. Gotta keep the economy going!

Zaimee · ‎07-17-2019

@monicakm

Went to Ulta with a $15.00 off of $75 last week. At register with over that amount but...coupon NOT good on name brand like IT and Buxom! So much for coupon.

Also, a poster here posted that OPI was 40% off that day.

No sign so I asked salesgirl. She checked and only 7 colors all summery.
Oh, well, needed topcoat and a wine color. When I got to register it rang up at 40% off!

Saved a few bucks there.

Think I'll stick with Sephora.

Icegoddess · ‎03-19-2010

@Zaimee wrote:
@monicakm

Went to Ulta with a $15.00 off of $75 last week. At register with over that amount but...coupon NOT good on name brand like IT and Buxom! So much for coupon.

Also, a poster here posted that OPI was 40% off that day.
No sign so I asked salesgirl. She checked and only 7 colors all summery.
Oh, well, needed topcoat and a wine color. When I got to register it rang up at 40% off!
Saved a few bucks there.

Think I'll stick with Sephora.

All the Ulta Coupons exclude "Prestige Brands" except the once or twice a year they give out special ones. I guess you have to get their E-mails now to get those since I didn't get one recently when others got theirs. Either that or I haven't shopped enough with them to deserve one, but I still get their flyers.

monicakm · ‎03-16-2010

I know I'll stick with Sephora. I've never really cared for Ulta. That feeling started from the time I started shopping in-store at both. I've read about others with stories like yours. The Rare Beauty Primer I ordered last week, with other items, showed up leaking. There was less than 1/2 bottle left. I called CS support today and said I could return it or take a picture of it and that the store was an hour away. Rep told me to keep it and is sending another one. Didn't need to send a photo.

Wanted to return a palette to Ulta via mail and the rep couldn't figure out how to do it. Supervisor wasn't available. Extended my time to return it to the store (an hour away) . I'll call back tomorrow and hope I can get someone that knows how to email a return label.