Beauty

[Suebdoo]

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@Fluke67 wrote:
@HappyDaze, that's exactly what I thought. I've had them cancel some isomers AD, but never a substitution. The products were not even similar - the "replacement" was body oil and cream or something like that. Completely 😲

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@Fluke67 hey call CS and see how they spin it 😁. Then come back and tell us please!

[Fluke67]

@Suebdoo. I did - was told the letter was a mistake and that the a/d was fine. That's a doozy of a mistake!

[sonechko]

They what? They're substituting one company's serum with another company product?  Have they lost their corporate brain?

If this is not some sort of a joke, then, for sure, the most stupid thing evine customer service could possibly come up with. It defies any logic or common sense.

[maestra]

@Fluke67 I ordered Viviscal on A-D and it was never sent-no explanation either.

[Lipstickdiva]

I have to wonder how Terry and Heather feel about this?