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Regular Contributor
Posts: 159
Registered: ‎12-24-2010

Dyson Air Wrap losing suction

I bought the Dyson Hair Air wrap last November when it was a TSV thinking there was no way it would merit the price tag but after using in Dec and Jan I was hooked at how it dried and styled my hair.  I didn't want to return as it gave me the volume I wanted and the the soft beachy waves.  Now 10 months in, I am noticing that it has lost suction.  I use to hold out a section of hair and it would find it and wrap around the barrel without any issue.  Now I basically have to direct the hair or hold it in a area and then it will slowly wrap but this was NOT the product I initially paid for.  I have checked the bottom of the wand's filter that slides from the bottom and I do not see it being clogged with lint.  Has ANYONE else had issues with their air wrap losing suction?? Smiley Sad  It was quite the investment and I am so frustrated it didn't perform even a year without having an issue. Just looking for others who have owned one for a long period of time to see if this is common.

Respected Contributor
Posts: 3,071
Registered: ‎06-27-2010

Re: Dyson Air Wrap losing suction

[ Edited ]

I've had it for longer than you have and can honestly say it's still functioning the same way it always has.  I would pursue this with Dyson.  2 year warranty.

 

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Esteemed Contributor
Posts: 5,890
Registered: ‎01-25-2023

Re: Dyson Air Wrap losing suction

Reach out to Dyson, they will probably walk you thru a series of steps to check operation that will help you find the issue. Good Luck!

Lynn-Critter Lover!
(especially cats!)
Respected Contributor
Posts: 4,781
Registered: ‎03-11-2010

Re: Dyson Air Wrap losing suction

@GigiDana  Please report back after contacting Dyson.  We bought a Dyson hand held and the battery died a few months (4) after we bought it.  When I contacted them  they said too bad, so sad.  I will never buy another Dyson product.