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09-25-2024 10:05 PM
I bought the Dyson Hair Air wrap last November when it was a TSV thinking there was no way it would merit the price tag but after using in Dec and Jan I was hooked at how it dried and styled my hair. I didn't want to return as it gave me the volume I wanted and the the soft beachy waves. Now 10 months in, I am noticing that it has lost suction. I use to hold out a section of hair and it would find it and wrap around the barrel without any issue. Now I basically have to direct the hair or hold it in a area and then it will slowly wrap but this was NOT the product I initially paid for. I have checked the bottom of the wand's filter that slides from the bottom and I do not see it being clogged with lint. Has ANYONE else had issues with their air wrap losing suction??
It was quite the investment and I am so frustrated it didn't perform even a year without having an issue. Just looking for others who have owned one for a long period of time to see if this is common.
09-25-2024 10:56 PM - edited 09-25-2024 10:57 PM
I've had it for longer than you have and can honestly say it's still functioning the same way it always has. I would pursue this with Dyson. 2 year warranty.
09-26-2024 09:31 AM
Reach out to Dyson, they will probably walk you thru a series of steps to check operation that will help you find the issue. Good Luck!
09-26-2024 05:54 PM
@GigiDana Please report back after contacting Dyson. We bought a Dyson hand held and the battery died a few months (4) after we bought it. When I contacted them they said too bad, so sad. I will never buy another Dyson product.
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