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Respected Contributor
Posts: 4,062
Registered: ‎03-19-2010

Do you find you are returning a lot more than you used to?

I used to return maybe 1 out of five things and now I keep one out of five things. I think the quality has really gone down especially with clothes. They can make you think the item is so great but when you get it, it is such a disappointment. What good is great salespeople when you have to return things. I went shopping today looking for pants and I could take one pair in and it fit in a 12 and another pair was too small in a 16. Also one pair had a leg shorter than the other and the seams are almost never straight. You look down your leg and see how crooked it is. And this was at a couple of medium priced department stores. I might as well start buying my clothes from Wal-Mart and save some money. I really don't see the quality anymore. I remember when you could find something that fit and looked good and then go out and select a couple of colors without trying it on. Not anymore. I ordered a couple of Liz Claiborne tops from the Q and they were marked the same size and style just different colors. Wow one is bigger than the other. I hate shopping so it really makes me crazy.

Honored Contributor
Posts: 12,377
Registered: ‎08-03-2013

Re: Do you find you are returning a lot more than you used to?

No I'm not returning more but I sure am ordering a lot less. I used to be able to order clothes on the Q with a few returns usually because something didn't fit my body type right. The sizing used to be more consistent. If I purchased two of the same tops in different colors, they would fit the same way. That started changing a few years ago. I have better luck with clothes on HSN and occasionally SHQ.

"And suddenly you just know it's time to start something new
And trust the magic of Beginnings..."
Honored Contributor
Posts: 13,384
Registered: ‎11-01-2010

Re: Do you find you are returning a lot more than you used to?

No. I don't order much and I make very sure I have no doubts about something before I order. If I am not sure I don't buy. I rarely return things.

Honored Contributor
Posts: 14,117
Registered: ‎03-09-2010

Re: Do you find you are returning a lot more than you used to?

I think long and hard before I buy now, so I am returning less, because I give it more thought. I was going to purchase a sg shirt but once I purchase it, the price will be around $50.00, and if I don't like it I will have to send it back....I will try to find something similar at the mall.

Super Contributor
Posts: 713
Registered: ‎05-04-2010

Re: Do you find you are returning a lot more than you used to?

I do not buy makeup or skincare. I only order jewelry, maybe DB coat if I like it or D&C tall jeans. Also, return items if they are not perfect. When I shop in a store, I am picky so why not with the Q.

Esteemed Contributor
Posts: 6,286
Registered: ‎03-09-2010

Re: Do you find you are returning a lot more than you used to?

I am ordering much less and yes, returning much more.

It used to be you could just trust that what you ordered from QVC was quality at a competitive price. With the exception of Linea and some jewelry (usually $$$),I don't find that to be the case any more.

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Honored Contributor
Posts: 13,359
Registered: ‎03-09-2010

Re: Do you find you are returning a lot more than you used to?

Nope, you have to shop to be able to return and just say NO!! Got so tired of the return shipping charges. Whenever something tempts me I just think of the last few broken or very soon to break items they sent me. Temptation removed.

"Live frugally, but love extravagantly."
Honored Contributor
Posts: 10,168
Registered: ‎03-14-2010

Re: Do you find you are returning a lot more than you used to?

I don't order nearly as much as in the past so I am returning less....so disappointed in the quality of things now on QVC that I don't want to pay shipping to and from .....what a waste of money...I have just marked many brands on QVC off my list now....I can order nicer things for the same price online with free shipping from other sites....so it is a no-brainer for me. Too bad QVC has not figured this out.

Respected Contributor
Posts: 2,938
Registered: ‎12-07-2012

Re: Do you find you are returning a lot more than you used to?

I'm a relative newcomer to QVC. I haven't been shopping here for years and years like so many ladies on these boards. It took me a while, but I finally settled upon the recognition that the only clothing I am really interested in here are the Linea whisper knits.

I tried a few other pieces from the GILI line, but was stupendously disappointed with the value that I received for the price that was charged. I returned them. I bought some other Linea items that I love and I kept (rayon/span knit tees, summer weight skirts, a printed blouse), but I only need so many of those and won't be buying any more in the future.

Basically, I'm just not interested in clothes the way I used to be. It's kind of a "what's the point?" issue. What is available today, and especially what is available here, is not made of fabrics I like and the quality pales in comparison to what is already in my closet.

Regular Contributor
Posts: 191
Registered: ‎08-25-2010

Re: Do you find you are returning a lot more than you used to?

I rarely return anything. I am very careful about what I buy and hardly ever make an impulse purchase. If I were returning that much to a retailer I would not shop with them any more.