Beauty

[Catbelly]

I would think if enough report it QVC will replace it. They had done this a few years back with the brownie pans - lids didn't fit. a few months later I got new ones.

[tends2dogs]

Just curious.....for you girls that had the bursting tubes, was it the unscented or the cranberry?

Mine didn't burst (yet) and it is unscented.

[pilatesfanatic]

Hi

This happened to me . I called CS an they gave me a credit on my account (not for the whole kit just the showering butter) I have the cranberry scent.

sherry

[NJgirl 1205]

The same thing happened to me! I sent the kit back as I did not really care for the items.

[Dee in OK]

On 11/27/2014 pilatesfanatic said:

Hi

This happened to me . I called CS an they gave me a credit on my account (not for the whole kit just the showering butter) I have the cranberry scent.

sherry

Thank you so much, Sherry. I will try this.

[Dee in OK]

On 11/27/2014 tends2dogs said:

Just curious.....for you girls that had the bursting tubes, was it the unscented or the cranberry?

Mine didn't burst (yet) and it is unscented.

Mine is the cranberry scent (and I really like it!).

[ChynnaBlue]

I would send pictures to both QVC and Josie Maran's company and let them know. I would try to talk them into sending a partial refund or a coupon or a new product of some kind instead of sending the whole kit back for an exchange or a refund. It makes no sense to send back 6 good products to repeatable place one bad one. Many companies would work with you on that.

[margTX]

I had the same thing happen when I used the body cleansing butter. But how do you return something that's leaking from the bottom of the container? I'll duct tape it, and won't buy it again.

[Sweet Patootie]

Another one here. I had the same thing happen. Call Customer Service, they will help you out. They could not have been nicer.

[patheticcosmetics]

Count me in as well. I read this post this morning before my shower. I looked at the tube & saw nothing wrong at the bottom. The first squeeze was fine. When I applied more pressure a huge glob flew out of the bottom corner. Every time I squeezed it happened. Just kept my hand there to catch what came out. Really don't like this fragrance. It's so artificial smelling. Changing my mind about sending it back. I expect more from this "higher ended" product than smelling like something from a dollar store [ & I've smelled better from the dollar store].

To all those in my state of New Hampshire, hope you have had your power restored & the snow removed.