Can I still return It Cosmetics

Kind1too · ‎11-20-2012

I bought the It Cosmetics Todays special and am not happy with it. I tried to use it a couple of times and I really wanted to like it. It made my pores look like craters. I threw out the box with the liner that it came in. My question is can I put in in another box and still return it? My time is running out!!

Thank you so much!

Daysdee · ‎03-09-2010

I think you can. Go to your order status page and print a return label, etc. Box it up and send it back.

LuluOnBeauty · ‎12-03-2011

I think QVC customer service would give you an accurate answer.

Beauty blogger and YTer who loves it all! Cheers, Lulu Bea aka Lulu On Beauty - Let's be FACEBOOK beauty friends!

TootyJane · ‎03-14-2010

As long as you're in the 30 day return window you can send it back. A few years ago I bought some cosmetics (don't remember the brand) and didn't like it. However, my dh had already thrown the packaging out and on top of that the trash pickup had already come.n I called Customer Service and explained what had happened. CS told me to use a padded envelope, print out a return receipt and return it as normal. CS also told me that she'd make a note about my call in my account. I returned the item and received the refund. HTH

bluejeansluvr · ‎03-09-2010

I think you can return it as long as it's not been over 30 days. Just be sure to return ALL the pieces in the kit, not just some of them, otherwise they will not give you credit.

They always say keep the packaging, I guess you'd have to ask CS to get a final answer.

suzyQ3 · ‎03-09-2010

Yes, the packaging is irrelevant as long as you include all items.

~Who in the world am I? Ah, that's the great puzzle~ Lewis Carroll, Alice in Wonderland

virgosun · ‎05-22-2012

Actually you can return it even if it's past 30 days, you just don't get the free return shipping. I just did this recently with a Dr Denese kit and had no problem.

stevieb · ‎03-10-2010

...which is why it's always a good idea to hold onto the packaging until you know for sure, but yes, I believe you can.

In my pantry with my cupcakes...

Kind1too · ‎11-20-2012

On 4/9/2014 virgosun said:
Actually you can return it even if it's past 30 days, you just don't get the free return shipping. I just did this recently with a Dr Denese kit and had no problem.

I thought they deduct shipping from your refund??

love BE · ‎03-21-2010

I was thinking about returning mine as I now have very large under the skin pimples and I never get those and this is the only new product I have been using the past few weeks. Anyone else have this issue with the CC Cream?