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Frequent Contributor
Posts: 144
Registered: ‎11-27-2012

Can I change an AD shipment to an earlier date?

My next gallon is due for November delivery, but I wont make it that long. Is there a way to push up the shipment date? Or can you only push it back?

Honored Contributor
Posts: 20,570
Registered: ‎06-13-2012

Re: Can I change an AD shipment to an earlier date?

you have to look online at your account and see if it lets you (or call CS). My last AD of the 32oz seasonals I was not able to do anything with the date - neither move it up or back. It seems like sometimes you can and sometimes you can't so the only way to know for sure is look at your account or call.

Frequent Contributor
Posts: 144
Registered: ‎11-27-2012

Re: Can I change an AD shipment to an earlier date?

Ok, thank you! I just wasn't sure if there was a standard process for that.

Valued Contributor
Posts: 856
Registered: ‎01-15-2014

Re: Can I change an AD shipment to an earlier date?

What I remember from the June shows, the AD of the gallon is six months after you ordered the first gallon. Chaz said it takes that long to make it. I'm not sure if you can move the date back. You can always buy a gallon off his website Chazdean.com.
**Suz**