I received this when it first was presented. It has received horrible reviews, many posters saying it fell off their hairdryers. I have had no problem with that aspect of it, but I'm not sure it is worth the price, and I don't think it does anything very special to your hair.
I wouldn't give it a completely negative review. It does make my hair (which is pretty full to begin with), a little more fullness which I like. Nothing earthshaking.
I toyed with returning it, but decided to keep it in my arsenal of hair tools. I do think I will use it occasionally when I want a quck fluffing up.
I'm just wondering if your order was shipped by that horrible carrier, lasership ground. I had two orders (both beauty related items) shipped by that carrier, and both times never received them. The tracking info just showed that the package just fell from the face of the earth, never to be seen or heard from again. When I spoke with CS the second time, I told them how horrible this carrier is, I'm hoping they stop using it ASAP.
Don't feel too disappointed about not receiving your order, if I had to do it over, I wouldn't have ordered it.
There are some hair dryers out there with the same technology, I"m wondering if they are more effective. Of course, they're pretty expensive.