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06-23-2016 04:42 PM
I have to say that Evine's spoiled this TTV for me. First, I received the GWP packaged separately several days ago.
I have called CS twice on two separate days...was told my order was shipping out on both days, and my order JUST shipped this afternoon, 6/23! I ordered on the 14th.
I realize their new management is struggling to right the ship, but I had to mention to the last CS rep I spoke to that shipping free items separately from the main item (with a price tag) probably isn't going in the right direction.
06-23-2016 05:38 PM
@Gokat wrote:I have to say that Evine's spoiled this TTV for me. First, I received the GWP packaged separately several days ago.
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I have called CS twice on two separate days...was told my order was shipping out on both days, and my order JUST shipped this afternoon, 6/23! I ordered on the 14th.
I realize their new management is struggling to right the ship, but I had to mention to the last CS rep I spoke to that shipping free items separately from the main item (with a price tag) probably isn't going in the right direction.
@Gokat - that's just, well f#*%*$
No wonder they are 'struggling' financially! It must be the same 'brilliant' exec that determines the cuckoo shipping rate structure that is now packing the cartons
I haven't shopped much at Evine recently, but just placed an order for the TTV maxi dress 2 days ago. Guess I shouldn't plan to wear it before Thanksgiving.
Seriously, while it's nice to have all the new Evine beauty & fashion brands as an option, do you wonder if it's been a bit too aggressive? I don't think it's hurt D or Manuela from a customer base or market share, but maybe it did squeeze them on pricing/profit so Evine could 'invest' in the new brands. And, are these the same exec's that 'forced' D & Manuela to change formulas or bring on new stuff more aggressively? Both product lines are core to Evine.
Hope you get your Borghese TTV order soon. Let me know what you think of that GWP body mist
06-23-2016 05:55 PM
I still have not gotten my hair mask set. Some of my Skinn stuff still has not shipped either.
I will say everything I have ever gotten from the Q always comes quickly.
06-23-2016 06:34 PM - edited 06-23-2016 06:42 PM
Lol, @Chi-town girl ! Yes...a maxi for Thanksgiving is always nice!
I don't want to pick on a company when it's down, but I've been a customer since ValueVision days and have watched from the sidelines as they just can't seem to get it right. As I've said before here on the forums. I truly feel that the rise in gold prices did them in as their main market niche WAS in jewelry, raw gemstones, and watches prior.
They've rolled over another CEO-type since the one who decided to back financially and push for new formulations. That one better never set foot in MY path!!! Grumble, grumble. I know it's impacted Dimitri's bottom line. TTV's no longer sell out, item stock has been lowered, and IMO the quality has suffered. AND Evine's STILL tripping all over themselves. Such a shame.
Not to change the subject and go too far off topic, but I've been eyeing up that Halston upcoming TSV top here at the Q. I like it, but not the colors, don't need it, but may just go for the white/cream(whatever) cause it's so cute! BTW, thanks for those measurements! You're a doll for all the effort!
PS... I'll let you know about the mist. I haven't opened it yet. Mists are the LAST thing I need here. I've got Skinn mists out the YING YANG!
06-23-2016 06:38 PM
I was hoping someone would come along and help me feel better, @ChrissyKR !
Kindred spirits, we are...and shall enjoy our goodies all the more when they (if they ever) get here!
I'm kinda used to Pony Express service here as my location seems to bring up the rear with ship-outs, but this one takes the cake! Guess I'll just continue on with me Skinn scrubs in the meantime. Sigh.
06-23-2016 06:45 PM
Aww @Gokat...Pony express for us
I "think" my hair mask is scheduled for Monday one day short of two weeks since I ordered it. I haven't checked my account since I got the shipping notice.
I can mud mask with you since I did get that yesterday. I will bring the TTV and you bring the spray Then we can talk all about how evine is making it hard for us to get our retail therapy!
06-23-2016 07:04 PM
@Gokat wrote:Lol, @Chi-town girl ! Yes...a maxi for Thanksgiving is always nice!
I don't want to pick on a company when it's down, but I've been a customer since ValueVision days and have watched from the sidelines as they just can't seem to get it right. As I've said before here on the forums. I truly feel that the rise in gold prices did them in as their main market niche WAS in jewelry, raw gemstones, and watches prior.
They've rolled over another CEO-type since the one who decided to back financially and push for new formulations. That one better never set foot in MY path!!!
Grumble, grumble. I know it's impacted Dimitri's bottom line. TTV's no longer sell out, item stock has been lowered, and IMO the quality has suffered. AND Evine's STILL tripping all over themselves. Such a shame.
Not to change the subject and go too far off topic, but I've been eyeing up that Halston upcoming TSV top here at the Q. I like it, but not the colors, don't need it, but may just go for the white/cream(whatever) cause it's so cute! BTW, thanks for those measurements! You're a doll for all the effort!
![]()
PS... I'll let you know about the mist. I haven't opened it yet. Mists are the LAST thing I need here. I've got Skinn mists out the YING YANG!
@Gokat - I'm a fairly recent shopnbc/evine customer. You make some very valid points. I hope they can get a solid mgmt team in place, leadership that can right the ship.
I'm sure it's stressful for D, Manuela and other long term vendors that are customer oriented. My excellent experience with the products is why I'm 'loyal'. The television presentations are valuable to me for product selection & regime. Along with this forum group, it's been amazing for me
Re: the Halston TSV, you're welcome! I really like that line and I want that top, just need to decide on color. Everything I've ordered so far has been a winner/keeper.
Time to do some Anniversary party planning for D. He will be thrilled to meet his newest Dazzlers He needs to know that we
him as I'm sure UPS does for their bump in July revenue
06-25-2016 12:51 PM
Just got mine and they are "huge"! I Love it!
Just wanted to mention that the "hydration spray" was wrapped in with the brown paper,so you need to dig around to find it! It could be over looked for sure.
Very happy!
06-26-2016 12:20 PM
I also found "SKINN" bucks in my box! Can't wait for July shows!
RACA
06-26-2016 01:09 PM
@Chi-town girl wrote:
@Gokat wrote:Lol, @Chi-town girl ! Yes...a maxi for Thanksgiving is always nice!
I don't want to pick on a company when it's down, but I've been a customer since ValueVision days and have watched from the sidelines as they just can't seem to get it right. As I've said before here on the forums. I truly feel that the rise in gold prices did them in as their main market niche WAS in jewelry, raw gemstones, and watches prior.
They've rolled over another CEO-type since the one who decided to back financially and push for new formulations. That one better never set foot in MY path!!!
Grumble, grumble. I know it's impacted Dimitri's bottom line. TTV's no longer sell out, item stock has been lowered, and IMO the quality has suffered. AND Evine's STILL tripping all over themselves. Such a shame.
Not to change the subject and go too far off topic, but I've been eyeing up that Halston upcoming TSV top here at the Q. I like it, but not the colors, don't need it, but may just go for the white/cream(whatever) cause it's so cute! BTW, thanks for those measurements! You're a doll for all the effort!
![]()
PS... I'll let you know about the mist. I haven't opened it yet. Mists are the LAST thing I need here. I've got Skinn mists out the YING YANG!
@Gokat - I'm a fairly recent shopnbc/evine customer. You make some very valid points. I hope they can get a solid mgmt team in place, leadership that can right the ship.
I'm sure it's stressful for D, Manuela and other long term vendors that are customer oriented. My excellent experience with the products is why I'm 'loyal'. The television presentations are valuable to me for product selection & regime. Along with this forum group, it's been amazing for me
![]()
Re: the Halston TSV, you're welcome! I really like that line and I want that top, just need to decide on color. Everything I've ordered so far has been a winner/keeper.
Time to do some Anniversary party planning for D. He will be thrilled to meet his newest Dazzlers
He needs to know that we
him as I'm sure UPS does for their bump in July revenue
![]()
I didn't realize Evine was having problems. What source did you find this out. I've been shopping with this station since Value Vision days too. The only thing I don't like is their shipping costs, especially when you purchase several items.
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