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02-19-2011 03:28 PM
Hello ladies. I'm hoping you can help me with something. I ordered the BB Deluxe lip kit the other day and when I got it, it wasn't the same as the photo/description on line. I did not get the lip liner and brush. All I got was the same ole lip brush that comes with every lip kit by BB. I called CS and they said they would credit me for the incorrect item. I decided to send the whole thing back because I didn't want to have a incomplete kit. CS also said that the wrong item could have been sent from BB. Even the box that it came in had a different name on it and when I searched QVC.com, nothing came up with that name. Strange. So, took me a long time to get here but has anyone ordered this kit? Thanks! BTW the lip colors are nice.
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