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Contributor
Posts: 61
Registered: ‎12-20-2013

With all the air time Philosophy gets one would think they could take a minute to tell "x Philosophy loyalist" that they sold the company and why the products aren't like they use to be. Never before have I felt betrayed by a company as I do now.

Super Contributor
Posts: 4,655
Registered: ‎10-19-2013

That's unrealistic, sadly. It's more about profit than ever now, and they're not going to explain that formulations were altered to be able to make more money. I'm guessing they'd claim that the new formulations are BETTER! That's why it's up to us to learn and share what we can.

I'd love a caller to ask that question on air, though, just to see them tap dance.

Honored Contributor
Posts: 20,570
Registered: ‎06-13-2012

I know how you feel but unfortunately, no company has done that, nor will they ever do that. They will claim they are the same products as they always were or "reformulated" to make them better, which we know is almost never the case.

Super Contributor
Posts: 2,103
Registered: ‎05-25-2014

I can tell you feel strongly about this, so please don't take offense to these questions (they are not intended to be adversarial). When has any company done this, and why would they? Companies are bought and sold all the time, resulting in changes to the product. Philosophy is no different.

Super Contributor
Posts: 1,999
Registered: ‎04-03-2010

Get ready to be betrayed by Tarte, too, if you are a user. In fact, I think it already happened. But I know what you mean...

Contributor
Posts: 61
Registered: ‎12-20-2013

Colonel Meow, No offense taken. I was being sarcastic. I realize in the real would that would never happen. Wrote the post in a moment of weakness understanding if they haven't listen to us by now...probably never will. Oh well, don't have to give my money to them anymore at least. Thank you for your kindness in your reply though. That was refreshing.

Contributor
Posts: 61
Registered: ‎12-20-2013

Colonel Meow, No offense taken. I was being sarcastic. I realize in the real would that would never happen. Wrote the post in a moment of weakness understanding if they haven't listen to us by now...probably never will. Oh well, don't have to give my money to them anymore at least. Thank you for your kindness in your reply though. That was refreshing.

Honored Contributor
Posts: 20,570
Registered: ‎06-13-2012
On 7/11/2014 MarenSeattle said:

That's unrealistic, sadly. It's more about profit than ever now, and they're not going to explain that formulations were altered to be able to make more money. I'm guessing they'd claim that the new formulations are BETTER! That's why it's up to us to learn and share what we can.

I'd love a caller to ask that question on air, though, just to see them tap dance.

I am so surprised this hasn't happened in the few years I've watched. But I suppose QVC has a delay or something for callers so they can "drop" the call if a caller starts going down that roard. Don't you think?

Super Contributor
Posts: 2,103
Registered: ‎05-25-2014
On 7/11/2014 Teggers said:

Colonel Meow, No offense taken. I was being sarcastic. I realize in the real would that would never happen. Wrote the post in a moment of weakness understanding if they haven't listen to us by now...probably never will. Oh well, don't have to give my money to them anymore at least. Thank you for your kindness in your reply though. That was refreshing.

Well, of course I would be kind to you. Smile It looks like you don't post here often, so I didn't want to scare you off, lol!

Honored Contributor
Posts: 10,168
Registered: ‎03-14-2010

The only way to communicate with most companies is to stop buying their products; the message is received, loud and clear! I have been surprised how many other bath products are out there and are as good or even better than Philosophy...and much less money also.