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12-01-2019 01:12 PM
We followed the instructions and keep trying but we are unable to get the pump to work.
Has anyone else noticed this? Disappointing.
12-01-2019 02:10 PM
Contact Beekman CS at their website, They will send you a replacement pump. Their CS is great.
12-01-2019 02:17 PM
The dispenser for the Snow Forest Body Wash wouldn't work for me, either. I called Beekman's customer service and received a replacement dispenser in a couple of days. The new one works fine.
12-01-2019 02:21 PM
Make sure the uptake tube is tight. Prime the pump by submerging it horizontally in warm water, and pumping several times while holding the whole thing both horizontal and underwater.
If that fails, the pump is defective and the manufacturer can supply a replacement pump.
QVCs CS can only help you if you want to send the entire purchase back.
12-01-2019 02:56 PM
Yes, what the others have said. Beekman has very good CS.
12-01-2019 04:01 PM
@x Hedge wrote:Make sure the uptake tube is tight. Prime the pump by submerging it horizontally in warm water, and pumping several times while holding the whole thing both horizontal and underwater.
If that fails, the pump is defective and the manufacturer can supply a replacement pump.
QVCs CS can only help you if you want to send the entire purchase back.
Your advice and instructions are always so intricate and useful, I truly hope a book comes out of all of your knowledge. Something along the lines of "Things I Know and Can Explain to You!"
12-01-2019 05:31 PM
Thanks for the suggestion. We were just about to try your suggestion but DH checked youtube where there was a description on how to solve this very common problem.
Thanks everyone for weighing in.
12-02-2019 09:13 AM
@maisiebrook wrote:Thanks for the suggestion. We were just about to try your suggestion but DH checked youtube where there was a description on how to solve this very common problem.
Thanks everyone for weighing in.
I never thought to look at youtube, I have this issue when I buy the giant size Philosphy products. Thanks for the tip. I did not buy the big sizes this year.
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