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05-24-2020 01:09 PM
@PommomNJ That is so frustrating that happend to you. I agree, the $10 certificate does not equal the value of the bag.
05-24-2020 01:15 PM
Ordered the Dior mascara on 5/6 and my gift bag was not shipped until 5/16. It showed up as a separate order on my order status and shipped 5/15. I have received it. So sorry this happened to some, but it may still come. I sure hope that is the case.
05-24-2020 01:32 PM
I got mine last year from HSN the q never sent it to me with a purchase
05-24-2020 01:35 PM
@Venezia wrote:@sunshine45- Thanks for your reply. That's what makes it even worse for those of us who haven't received the GWP bag, while knowing others who've ordered after us have.
QVC should've made shipping these bags to customers who didn't receive them a priority, but they clearly haven't. And telling some customers that the bags are now unavailable, while they obviously aren't, is just totally unacceptable.
They offered a $5 sachet of WEN, which sold out pretty quickly and I'm betting those customers got their GWP bags.
Oh well, my bottom line is, it's for charity. But I honestly don't think I'll order from this event again.
ETA: Just out of curiosity, did your daughter's order show the GWP bag? Mine never did.
yes, mine did on qvc, but not on hsn.
yes, hers did on qvc.
it showed as a separate line item in the same order.
05-24-2020 01:45 PM - edited 05-24-2020 01:48 PM
@sunshine45 wrote:
@Venezia wrote:@sunshine45- Thanks for your reply. That's what makes it even worse for those of us who haven't received the GWP bag, while knowing others who've ordered after us have.
QVC should've made shipping these bags to customers who didn't receive them a priority, but they clearly haven't. And telling some customers that the bags are now unavailable, while they obviously aren't, is just totally unacceptable.
They offered a $5 sachet of WEN, which sold out pretty quickly and I'm betting those customers got their GWP bags.
Oh well, my bottom line is, it's for charity. But I honestly don't think I'll order from this event again.
ETA: Just out of curiosity, did your daughter's order show the GWP bag? Mine never did.
yes, mine did on qvc, but not on hsn.
yes, hers did on qvc.
it showed as a separate line item in the same order.
This is how both of my orders are also showing up, too.
Since I just ordered on Thursday, I have not received either of them yet.
05-24-2020 01:48 PM
Not only did I not get the bag either but they shortchanged me and sent me a 3oz size product when I ordered and paid for a 12oz product! I'm so annoyed. Now I have to waste my life dealing with CS.
05-24-2020 02:33 PM
Another unhappy customer here. I ordered the same hand cream; received it weeks ago. No beauty bag and no response to my email inquiry. Not acceptable.
05-24-2020 04:03 PM
@weezer111 wrote:Ordered the Dior mascara on 5/6 and my gift bag was not shipped until 5/16. It showed up as a separate order on my order status and shipped 5/15. I have received it. So sorry this happened to some, but it may still come. I sure hope that is the case.
@weezer111- LOL! I almost ordered the Dior mascara instead of the L'Occitane hand cream. Guess I made the wrong choice!
05-24-2020 07:25 PM
@Venezia wrote:@sunshine45- Thanks for your reply. That's what makes it even worse for those of us who haven't received the GWP bag, while knowing others who've ordered after us have.
QVC should've made shipping these bags to customers who didn't receive them a priority, but they clearly haven't. And telling some customers that the bags are now unavailable, while they obviously aren't, is just totally unacceptable.
They offered a $5 sachet of WEN, which sold out pretty quickly and I'm betting those customers got their GWP bags.
Oh well, my bottom line is, it's for charity. But I honestly don't think I'll order from this event again.
ETA: Just out of curiosity, did your daughter's order show the GWP bag? Mine never did.
@Venezia ,
Why would it matter what someone ordered, though?
05-24-2020 07:46 PM
I finally got my GWP bag to show in processing. I was excited as my original purchase is still not here...(after a long wait)...Now i got another email saying the GWP is going to be delayed? It's in processing, already delayed, and now another delay..
My orders in processing date back to 5/10..Maybe they will ship, maybe not..
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