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Honored Contributor
Posts: 16,566
Registered: ‎04-04-2014

What a disappointment! I I watched a few presentations and did a bang up job of controllilng myself but I gave in in the last few minutes of the day..

I received it this morning in a soft sided 'envelope' and needless to say the box inside was crushed and torn open. When I finally found the directions I discovered what I had purchased, for $79.95, wasn't even the complete system! It's the cream that goes on top of step one!

This was my first (and last) purchase of the brand and I was not informed that what I was purchasing was not a stand alone product..Did I miss something??

Between the illadvised packaging and the fact that I'm missing a significant step in the 45 day system it's on its way back.

Nice going HSN!

(yes I will be sending them an email as well..just needed to vent)

Contributor
Posts: 20
Registered: ‎07-01-2010

Hi.  I also caved and ordered this.  My package came today and the box was somewhat smashed.  There are three small bottles - Phase 1, Phase 2, and Phase 3.  Each bottle has two sides - 1A and 1B for the first bottle.  You use two pumps from each side each night for 14 days and move on to the Phase 2 bottle.  This does contain the complete 45 day system.  Hope this helps since it seems you think something is missing.  They also offered a 60-day return on this one.  I am going to give it a try but if I don't see any results I will be getting a refund.  Good luck.

Honored Contributor
Posts: 16,566
Registered: ‎04-04-2014

Color me embarrassed! I only saw the 'put this on top of that' Didn't notice the 2 sides.

 

I guess I was quick to judge because of my recent experiences plus the dismal condition the box was in...

I just retrieved it from the outgoing mail.

Thank you!

 

Let's hope it works for both of us Smiley Happy

Contributor
Posts: 20
Registered: ‎07-01-2010

Glad I could help. Hopefully we will both get good results, if not back it will go. Have a great day! Smiley Happy

Respected Contributor
Posts: 4,781
Registered: ‎03-11-2010

@Andreatoo wrote:

Color me embarrassed! I only saw the 'put this on top of that' Didn't notice the 2 sides.

 

I guess I was quick to judge because of my recent experiences plus the dismal condition the box was in...

I just retrieved it from the outgoing mail.

Thank you!

 

Let's hope it works for both of us Smiley Happy


Sorry you've had some negative experiences recently.  I would call CS to report the condition of the box.  No excuse for that.

Super Contributor
Posts: 447
Registered: ‎01-03-2011

i also purchased.   i have been using one pump of each.  so its 2 pumps a and 2 pumps b.  also purchased the neck system.   lately nothing seems to be working for me.   figured i needed a boost.Smiley Happy

 

 

Honored Contributor
Posts: 16,566
Registered: ‎04-04-2014

I used it last night; why wait? But here's my question: The directions state that you stop using your usual regimen BUT this stuff is only in the evenings..Can I use my Isomers in the morning? Is anyone else still doing the regular morning skincare routine?

Super Contributor
Posts: 447
Registered: ‎01-03-2011

usoing isomers all in one in the morning. and a sunscreen.  hth