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Super Contributor
Posts: 497
Registered: ‎04-12-2010

Bath & Body Works frustrating visit

I stopped in BBW and picked out a few fragrance sprays.  Checking out I was asked for my phone number and stated I'd prefer not to give it.  The sales girl asked me 3 more times, insisting I needed to give it for their new rewards program.  I again stated that I did not want to give it and would just like to purchase without earning points.  Before she started to scan the items, she looked over at the other sales girl and rolled her eyes.  Up until then I was polite, but then I just got annoyed.  So I asked if I could purchase the items without giving my phone number (I probably was a bit snarky when I asked) and she just looked at me like I was crazy.  So I turned around and walked out.  The manager saw me leave and asked me what was wrong and I just told her that buying online was much easier.  

 

I don't mind getting asked and having them tell me about their rewards program... but enough was enough!  Now I just have to remember what fragrances I picked out!  LOL

 

Esteemed Contributor
Posts: 5,491
Registered: ‎02-07-2011

Re: Bath & Body Works frustrating visit

I pay extra for an unlisted phone number so I never give it out to salespeople, I don't care what they're offering.

 

 

Honored Contributor
Posts: 9,163
Registered: ‎11-24-2013

Re: Bath & Body Works frustrating visit

@Knit-Chick I would have done a Judge Milian and said "Did you just roll your eyes at me?"  That's so rude of her. I'm usually easy going but I would have called her on that.

Super Contributor
Posts: 497
Registered: ‎04-12-2010

Re: Bath & Body Works frustrating visit

@Love my grandkids Yeah, at that point I was just tired of standing there and wanted out.  I'm sure they're told to get as many folks to sign up and most people do.  

Super Contributor
Posts: 383
Registered: ‎03-11-2010

Re: Bath & Body Works frustrating visit

I just give them our landline that no one uses, lol.

Honored Contributor
Posts: 52,105
Registered: ‎03-10-2010

Re: Bath & Body Works frustrating visit

@You should have turned the tables and insisted the clerk give you her phone number.

New Mexico☀️Land Of Enchantment
Trusted Contributor
Posts: 1,835
Registered: ‎08-10-2013

Re: Bath & Body Works frustrating visit


@Kachina624 wrote:

@You should have turned the tables and insisted the clerk give you her phone number.


That is the best suggestion I've heard yet.

Honored Contributor
Posts: 9,037
Registered: ‎03-09-2010

Re: Bath & Body Works frustrating visit

We should not have to give out personal info like this and I have told clerks this at times.  Other times?  I just make up a number!   I just want to check out and get on my way.  

Respected Contributor
Posts: 4,044
Registered: ‎06-10-2015

Re: Bath & Body Works frustrating visit

@Knit-Chick   You made your point perfectly handling it as you did IMO.  I choose not to make a scene but do leave the merchandise and walk out.  Gives me a sense of satisfaction.  

 

Once I was so angry I smiled at the clerk, said no thanks, left the merchandise, ($400 of sports equiptmant) found and spoke with the manger and left the store. 

Honored Contributor
Posts: 14,249
Registered: ‎03-11-2010

Re: Bath & Body Works frustrating visit


@Knit-Chick wrote:

I stopped in BBW and picked out a few fragrance sprays.  Checking out I was asked for my phone number and stated I'd prefer not to give it.  The sales girl asked me 3 more times, insisting I needed to give it for their new rewards program.  I again stated that I did not want to give it and would just like to purchase without earning points.  Before she started to scan the items, she looked over at the other sales girl and rolled her eyes.  Up until then I was polite, but then I just got annoyed.  So I asked if I could purchase the items without giving my phone number (I probably was a bit snarky when I asked) and she just looked at me like I was crazy.  So I turned around and walked out.  The manager saw me leave and asked me what was wrong and I just told her that buying online was much easier.  

 

I don't mind getting asked and having them tell me about their rewards program... but enough was enough!  Now I just have to remember what fragrances I picked out!  LOL

 


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